Christina Foye
Brooklyn
Summary
Highly competent Receptionist with experience in managing front office operations, including handling multi-line phone systems and greeting visitors. Strengths lie in strong organizational skills, ability to multitask, and maintain a professional demeanor under pressure. Previous roles have had significant impact on improving efficiency of administrative processes and enhancing customer service experiences.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Receptionist
Equinox
Manhattan
03.2025 - Current
- Assisted management in implementing new policies and procedures, contributing to overall operational improvements.
- Provided exceptional customer service by addressing inquiries and resolving issues in a timely manner.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Barista/Bookseller
Uncle Bobbies
09.2021 - 05.2023
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
Temple Box Office
Temple Theaters
08.2021 - 05.2023
- Improved box office efficiency by streamlining ticketing processes and implementing user-friendly software.
- Launched quality assurance practices for each phase of development
- Leveraged technology advancements to improve the overall customer experience in purchasing tickets and attending events.
- Analyzed sales data to identify trends and optimize ticket pricing for maximum revenue generation.
Education
Bachelor of Arts - Musical Theater
Temple University
Philadelphia, PA05.2023
Skills
- Appointment scheduling
- Call handling
- Reservation software
- Data analysis
- Time management
- Office administration
- Team collaboration
Certification
- Security Awareness Training - Unlimited
- Personal Safety and Social Responsibilities - Unlimited
- Elementary First Aid- Theory Only - Unlimited
Timeline
Receptionist
Equinox
03.2025 - Current
Barista/Bookseller
Uncle Bobbies
09.2021 - 05.2023
Temple Box Office
Temple Theaters
08.2021 - 05.2023
Bachelor of Arts - Musical Theater
Temple University