Christina Borrego
Colorado Springs,CO
Summary
Dedicated caseworker with a focus on client assessments and service planning. Known for effective communication and time management skills, ensuring accurate records and compliance with policy standards. Ready to enhance client support and operational efficiency.
Overview
5
5
years of professional experience
Work History
Office Administrative Assistant
Schriever Space Force Base
Colorado Springs, Colorado
2024.12 - Current
- Coordinated scheduling and logistics for team meetings and events, ensuring optimal participation and resource allocation.
- Prepared presentations highlighting successes achieved during the military transition
- Maintained accurate records of transitioning service members' progress, facilitating effective tracking and support throughout their transition.
- Developed and maintained detailed calendars for executives and team members, enhancing time management and meeting efficiency.
Caseworker
Providence St. Francis
Lacey, Washington
2023.02 - 2024.10
- Conducted client assessments to identify needs and develop service plans.
- Facilitated effective communication between clients and community service providers to ensure access to necessary resources.
- Coordinated case management functions, including placement monitoring, crisis intervention, and discharge planning, to support client stability and well-being.
- Maintained accurate records of client information in accordance with agency policies and procedures.
- Contacted insurance companies to gather critical information on policies and payment benefits, aiding clients in navigating their coverage.
- Developed a working knowledge of insurance plans, including Medicare and Medicaid regulations and requirements.
Office Administrative Assistant
Pueblo Cardiology Associates
Pueblo, CO
2021.09 - 2023.02
- Coordinated patient appointments and managed scheduling for cardiology consultations to optimize clinic workflow.
- Addressed patient billing inquiries and verified insurance coverage to enhance patient understanding and satisfaction.
- Answered phones to direct callers, schedule appointments, and provide general office information.
- Prepared documents such as correspondence, presentations, spreadsheets, reports and other materials using Microsoft Office applications.
- Collaborated with insurance companies to verify patient information and coverage details, ensuring accurate billing and reducing claim denials.
- Retrieved patient medical records in response to requests from authorized personnel.
Education
Associate of Applied Science -
Pierce College
Puyallup, WA2027-01
High School Diploma -
South High School
Pueblo, CO2017-05
Skills
- Scheduling coordination
- Microsoft Office
- Customer service
- Time management
- Case management
- Insurance verification
- Treatment Planning
- Hospitality and accommodation
Timeline
Office Administrative Assistant
Schriever Space Force Base
2024.12 - Current
Caseworker
Providence St. Francis
2023.02 - 2024.10
Office Administrative Assistant
Pueblo Cardiology Associates
2021.09 - 2023.02
Associate of Applied Science -
Pierce College
High School Diploma -
South High School