Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christina Green

Philadelphia,NY

Summary

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

5
5
years of professional experience

Work History

Customer Service/Sales

Me'Shellay's Hair
04.2020 - Current
  • Processed customer orders and inquiries via phone, email and, in-person communication to foster top-quality service delivery.
  • Promoted new products and services to existing customers, driving revenue growth and satisfaction.
  • Delivered superior customer service to retain existing customers and attract future customers.
  • Increased revenue with strategic upselling of products and services to existing customers.
  • Assisted clients with pre and post services for main stylists

Direct Care Worker

Hands From The Heart Home Healthcare Services
01.2023 - 10.2023
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Administered medication as directed by physician.
  • Documented vitals, behaviors, and medications in client medical records.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Monitored and assisted residents through individual service plans.
  • Scheduled and accompanied clients to medical appointments.

Behavioral Health Technician

Bayada Rehabilitation Healthcare
12.2021 - 02.2023
  • Built and maintained positive staff relationships to promote teamwork and better serve clients.
  • Completed documentation for every incident and forwarded to correct personnel for review.
  • Conducted client rounds to check on residents.
  • Remind clients to take medications
  • Facilitated on-site activities, support groups, and outings for clients.
  • Assist clients with meal prep, and daily light housekeeping chores

Mental Health Technician

US Medical Staffing Inc.
11.2018 - 08.2020
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.
  • Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
  • Developed and maintained positive relationships with clients to create safe and supportive environment.
  • Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.

Education

Certification in Medical Assistant -

Star Career Academy - Philadelphia
Philadelphia, PA
06.2012

Skills

  • Product Knowledge
  • Upselling
  • Customer Complaint Resolution
  • Customer Assistance
  • Care Plan Management
  • First Aid and Safety
  • Behavior Redirection
  • Medical Terminology
  • Conflict Resolution
  • Incident Reporting
  • Crisis Intervention
  • Housekeeping Skills

Timeline

Direct Care Worker

Hands From The Heart Home Healthcare Services
01.2023 - 10.2023

Behavioral Health Technician

Bayada Rehabilitation Healthcare
12.2021 - 02.2023

Customer Service/Sales

Me'Shellay's Hair
04.2020 - Current

Mental Health Technician

US Medical Staffing Inc.
11.2018 - 08.2020

Certification in Medical Assistant -

Star Career Academy - Philadelphia

Similar Profiles

CREATE PROFILE
Christina Green