Christina Hamade
Dearborn,MI
Summary
Driven and people-focused professional with a 3.3 GPA, and a passion for delivering exceptional service and building meaningful client relationships. Skilled in managing daily operations, resolving customer concerns with care, and working collaboratively to meet goals. Adaptable, fast-learning, and ready to bring strong communication and service skills to a career in business operations. Eager to grow with a company that values integrity, teamwork, and helping others succeed.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Administrative Assistant
House of Drip and Wellness
Dearborn, Michigan
09.2025 - Current
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Administrative Operations Manager
Salon West Dearborn
Dearborn, MI
07.2022 - 09.2025
- Managed day-to-day operations of a fast-paced salon serving 150+ clients weekly
- Supervised a team of over 20 stylists and makeup artists, ensuring smooth scheduling, professional conduct, and top-tier customer service
- Handled cash flow, point-of-sale systems, and daily deposits, contributing to accurate financial tracking
- Developed strong client relationships, maintained high customer satisfaction, and addressed service issues promptly
- Trained new staff on company service standards, upselling techniques, and customer engagement best practices
- Ensured compliance with safety, hygiene, and brand policies across the entire team
Education
Bachelors of Business Administration - Marketing And Human Resource Management
University of Michigan
05-2026
Skills
- Excel
VLOOKUP Formula
Data Information
- Access
Queries
Data Validation
Languages
Certification
Microsoft Excel Expert, in progress
Timeline
Administrative Assistant
House of Drip and Wellness
09.2025 - Current
Administrative Operations Manager
Salon West Dearborn
07.2022 - 09.2025
Bachelors of Business Administration - Marketing And Human Resource Management
University of Michigan