Summary
Overview
Work History
Education
Skills
Timeline
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Christina Hardin

Hodgenville,KY

Summary

Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations.

Overview

1
1
year of professional experience

Work History

Medical Receptionist

Associates in Dermatology
Louisville, KY
08.2023 - Current
  • Verified insurance coverage for appointments and collected co-payments as required.
  • Scheduled patient appointments, verifying accuracy of appointment times with providers.
  • Answered incoming calls, responding to inquiries from patients and other medical offices.
  • Prepared charts for new patients, ensuring all necessary forms were completed correctly.
  • Assisted with filing of medical records and documents, maintaining accurate electronic files.
  • Processed referrals for specialist care when requested by physicians or patients.
  • Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
  • Delivered high-quality administrative and customer service to sustain patient and work flows.
  • Protected patients by observing strict HIPAA guidelines.

Cosmetic Sales Associate

Estée Lauder
Elizabethtown, KY
02.2023 - 08.2023
  • Ensured compliance with health regulations regarding hygiene standards.
  • Attended training sessions to stay abreast of latest industry trends.
  • Provided customers with beauty advice, product recommendations and application techniques.
  • Assisted in the selection of cosmetics, skin care, fragrance and hair care products to meet customer needs.
  • Developed connections to offer guests best-in-class experience with skincare, makeup and fragrance.
  • Drove and exceeded sales goals by providing personalized beauty experience based on customer needs.
  • Generated monthly reports detailing sales performance against targets set by management.
  • Participated in promotional activities including makeovers, events, and product demonstrations.
  • Maintained records related to sales for store management.

Education

Cosmetology License - Cosmetology

Paul Mitchell The School Louisville
Louisville, KY
04-2034

Associate of General Studies - Education

Eastern Kentucky University
Richmond, KY
05-2020

Skills

  • Medical Charting
  • Records Management
  • Payment Collection
  • HIPAA Compliance

Timeline

Medical Receptionist

Associates in Dermatology
08.2023 - Current

Cosmetic Sales Associate

Estée Lauder
02.2023 - 08.2023

Cosmetology License - Cosmetology

Paul Mitchell The School Louisville

Associate of General Studies - Education

Eastern Kentucky University

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Christina Hardin