Christina harralson
san jose,California
Summary
Detail-oriented cashier with proven skills in cash handling and customer service. Committed to delivering exceptional experiences and resolving issues efficiently. Hardworking and reliable employee, with experience in stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings. Excellent communication skills, listening and time management skills with strong attention to detail and superior work ethic.
Overview
4
4
years of professional experience
Work History
cashier
Pizza My Heart, Inc.
San Jose, California
09.2024 - Current
- Processed customer transactions efficiently at Pizza My Heart, Inc.
- Managed cash register and ensured accurate cash handling.
- Assisted customers with menu selections and special requests.
- Maintained cleanliness and organization of the service area.
- Collaborated with team members to ensure smooth operations during peak hours.
- Resolved customer complaints promptly to enhance satisfaction and retention.
- Restocked supplies and ingredients to maintain service readiness.
- Supported promotional activities by informing customers of specials and deals.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Helped customers find specific products, answered questions, and offered product advice.
- Provided coverage across departments to ensure seamless store operations during busy periods.
Cashier
Afforable Treasures
Los Gatos, California
03.2022 - 04.2024
- Processed customer orders and handled cash transactions efficiently.
- Adhered to social distancing protocols and wore mask or face shield.
- Checked personal identifications during alcohol and tobacco sales.
- Offered customers carry-out service at completion of transaction.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Supported inventory management by restocking supplies as needed.
- Prepared food items according to company standards and safety guidelines.
- Maintained cleanliness and organization of the front counter area.
- Assisted customers with menu selections and answered their inquiries.
- Collaborated with team members to ensure timely service during busy hours.
- Operated point-of-sale system for accurate order entry and payment processing.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Answered customer questions and provided store information.
- Issued receipts, refunds, credits or change due to customers.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Processed sales transactions to prevent long customer wait times.
Education
High School Diploma -
San Jose City College
San Jose, California, CASkills
- Customer service
- Cash handling
- Team collaboration
- Sales support
- Inventory management
- Point-of-sale operation
- Problem resolution
- Active listening
- Cleaning and sanitizing
- Cash drawer balancing
- ID verification
- Basic math
- Money handling
- Transaction processing
- Point-of-sale system
- Transaction handling
- Complaint resolution
- Order packaging
- Order verification
- Attention to detail
- Customer relations
- Order taking
- Empathy and patience
- Receipt handling
Timeline
cashier
Pizza My Heart, Inc.
09.2024 - Current
Cashier
Afforable Treasures
03.2022 - 04.2024
High School Diploma -
San Jose City College