Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christina Hartey

Reading

Summary

Dynamic Grooming Salon Leader with a proven track record at Petco, excelling in team management and sanitation protocols. Committed to educating pet owners and ensuring exceptional care, I consistently enhanced client retention through outstanding service and effective grooming practices, fostering a welcoming environment for both pets and their owners.

Overview

10
10
years of professional experience

Work History

Grooming Salon Leader

Petco
10.2021 - Current
  • Coordinated maintenance of clippers, blades, and other hand tools required for grooming services.
  • Recruited and trained staff to offer grooming service for canines
  • Aligned grooming services with brand promise for quality and customer care.
  • Ordered supplies for forecasted grooming demands.
  • Managed scheduling of clients to the benefits of my groomers productivity and to maximize productivity
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.

Pet Stylist

PetSmart
11.2019 - 10.2021
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Sterilized grooming and styling area, tools, with proper sterilization proceedures.
  • Washed, trimmed, and brushed animals to maintain good grooming standards.
  • Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
  • Assessed pets during check-in and check-out process for lethargy, trembling, excessive panting and resistance to entering salon.

Pet Stylist

Yetto's Boarding & Grooming
06.2018 - 10.2019
  • Promoted parasite protection as well as skin and coat health through regular grooming, dietary suggestions, and supplement recommendations for pet owners.
  • Sterilized grooming and styling area, tools and implement by using antibacterial soap and rubbing alcohol.
  • Assessed pets during check-in and check-out process for lethargy, trembling, excessive panting and resistance to entering salon.
  • Washed, trimmed, and brushed animals to maintain good grooming standards.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.

Pet Stylist

Petco
02.2017 - 06.2018
  • Selected appropriate shampoos and conditioners for various coat and skin types by discussing concerns, sensitivities and allergies with pet owners.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
  • Washed, trimmed, and brushed animals to maintain good grooming standards.
  • Assessed pets during check-in and check-out process for lethargy, trembling, excessive panting and resistance to entering salon.
  • Promoted parasite protection as well as skin and coat health through regular grooming, dietary suggestions, and supplement recommendations for pet owners.
  • Sterilized grooming and styling area, tools and implement by using antibacterial soap and rubbing alcohol.

Kennel Manager

Yetto's Boarding & Grooming
07.2015 - 02.2017
  • Oversaw care, grooming and medication of pets during temporary kennel stays..
  • Developed schedule for kennel assistants to balance walking, feeding and socializing needs of animals in care.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Documented animals' weight, size and condition in computer
  • Prepared and administered medications and treatments as prescribed by veterinarian.
  • Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.
  • Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
  • Followed pet care instructions for dietary needs and medication regimens.
  • Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
  • Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
  • Reset procedure rooms between appointments and disinfected equipment.
  • Monitored animals for behavioral problems and signs of health issues.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.

Education

No Degree - Personal Growth And Experience Based On Morals

No School
Reading, PA

No Degree - Dog Behavior And Training

Penn Foster Career School
Scranton, PA
12-2025

3 Breed Certification - Dog Grooming

Petco Grooming Academy
Upper Darby, PA
11-2018

Skills

  • Team management
  • Sanitation protocols
  • Safety procedures
  • Grooming best practices
  • Treating EVERY client as if they were my own dog
  • Wanting to educate and ensure proper care of the dogs that come through our salon Regardless of price or care for services

Timeline

Grooming Salon Leader

Petco
10.2021 - Current

Pet Stylist

PetSmart
11.2019 - 10.2021

Pet Stylist

Yetto's Boarding & Grooming
06.2018 - 10.2019

Pet Stylist

Petco
02.2017 - 06.2018

Kennel Manager

Yetto's Boarding & Grooming
07.2015 - 02.2017

No Degree - Personal Growth And Experience Based On Morals

No School

No Degree - Dog Behavior And Training

Penn Foster Career School

3 Breed Certification - Dog Grooming

Petco Grooming Academy

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Christina Hartey