CHRISTINA HINOS
Port Richey
Summary
Dedicated Patient Service Specialist with over 20 years in healthcare, excelling in patient scheduling, medical billing, and insurance verification. Proven track record in enhancing operational efficiency and improving patient satisfaction through effective appointment management.
Overview
23
23
years of professional experience
Work History
Patient Service Specialist
Select Physical Therapy
New Port Richey
2013.02 - Current
- Medical front desk receptionist/Office manager/Float
- Processed billing and coding, verified insurance, and managed authorizations to facilitate patient care.
- Scheduled patient appointments, maintained filing system, performed data entry to support office operations.
- Utilized fax and scanning equipment to streamline communication and enhance document sharing.
Office Assistant
Modern Automotive
Port Richey
2010.09 - 2013.02
- Delivered customer service at reception, ensuring positive first impressions
- Managed inventory, ordered, and stocked supplies to maintain operational efficiency
- Processed payroll, accounts payable/accounts receivable, and month-end statements/collections accurately
Director Group Sales and Events
Grand Prix
Tampa
2007.03 - 2010.05
- Coordinated events and parties by managing logistics and vendor relationships, ensuring seamless execution and high guest satisfaction.
- Developed new package ideas that catered to diverse guest needs, enhancing overall service offerings.
- Monitored, tracked, and balanced daily sales to meet financial targets and drive revenue growth.
- Supervised, scheduled, trained and mentored hospitality and sales staff
Community Center Manager
Ryland Homes
New Port Richey
2003.07 - 2007.03
- Led Maintenance Department to uphold facility standards and ensure a safe environment.
- Booked and coordinated all events at community clubhouse.
- Created and distributed community newsletter to inform residents and foster engagement.
- Managed homeowner key inventory and distribution to enhance security and access.
Education
High School Diploma -
Central High School
Brooksville, FLSkills
- Appointment scheduling
- Medical billing
- Insurance verification
- Patient intake
- Patient documentation
- Patient intake management
- Patient engagement strategies
Timeline
Patient Service Specialist
Select Physical Therapy
2013.02 - Current
Office Assistant
Modern Automotive
2010.09 - 2013.02
Director Group Sales and Events
Grand Prix
2007.03 - 2010.05
Community Center Manager
Ryland Homes
2003.07 - 2007.03
High School Diploma -
Central High School