Christina Jimenez
Long Beach,CA
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
General Manager
Chipotle Mexican Grill
Long Beach
08.2014 - Current
- Established and maintained effective communication with staff members to ensure efficient operations.
- Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
- Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
- Ensured compliance with local health department regulations regarding food safety standards.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Recruited, interviewed and hired qualified staff for open positions.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Service Manager
Ocean Market Grill
Long Beach, CA
02.2016 - 03.2018
- Managed inventory levels of parts necessary for servicing customers' needs.
- Trained new employees on the use of customer relationship management software systems.
- Managed service staff to ensure customer satisfaction and compliance with company policies.
- Created and maintained employee records, including new hires, terminations, salary changes, and tax withholding forms.
- Reviewed timesheets for accuracy and completeness prior to processing payroll.
Education
High School Diploma -
Jordan High School
Long Beach, CA06-2012
Some College (No Degree) - Business Management
Long Beach City College
Long Beach, CASkills
- Distribution Management
- Business Administration
- Profit and loss accountability
- Staff Training
- Team Leadership
- Employee Handbooks
- Onboarding and Orientation
- Recruiting and hiring oversight
- Coaching and Mentoring
Certification
- Servsafe Management Certification
Languages
English
Full Professional
Spanish
Full Professional
References
References available upon request.
Timeline
Service Manager
Ocean Market Grill
02.2016 - 03.2018
General Manager
Chipotle Mexican Grill
08.2014 - Current
High School Diploma -
Jordan High School
Some College (No Degree) - Business Management
Long Beach City College
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