Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Christina Lafavor

Baltimore,MD

Summary

Proven mixologist and service expert with a track record of enhancing guest satisfaction at PM Hotel Group and Blackwall Hitch. Skilled in event preparation and efficient multitasking, I excel in delivering exceptional hospitality and guest service, alongside meticulous adherence to alcohol safety regulations. Achievements include significantly contributing to repeat business through meticulous event execution and innovative drink preparation. Skilled Food and Beverage professional with strong background in restaurant, bar, catering and event serving. Prepares garnishes and sets up bars for special events. Advanced mixology knowledge, including craft cocktails and signature drinks. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Banquet Bartender

PM Hotel Group
01.2011 - Current
  • Prepared for events by setting up bar, stocking supplies, and arranging tables.
  • Responded to guest questions and requests with friendly and knowledgeable service.
  • Contributed to successful events by setting up mobile bars in various locations according to event specifications.
  • Set up glassware, liquor, and other necessary supplies for special events.
  • Collaborated with banquet staff to ensure seamless event execution, resulting in increased client satisfaction and repeat business.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Set and reset tables to support serving staff.
  • Ensured proper glassware was used for each cocktail type, demonstrating attention to detail that elevated guest experience levels.
  • Enhanced guest satisfaction by providing exceptional bartending services and maintaining a clean, organized bar area.
  • Assisted in menu planning and drink selection for themed events, resulting in unique experiences for clients and their guests.
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
  • Mixed unique and interesting cocktails for customers, including bar specials.
  • Kept bar stocked with liquors, juices and garnishes for drinks.

Server

PM Hotel Group
01.2011 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Bartender

Blackwall Hitch
07.2023 - 12.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Education

Patapsco High School

Skills

  • Customer Service
  • Efficient multitasking
  • Setting up tables
  • Preparing for events
  • Reliability and punctuality
  • Alcohol Safety Regulations
  • Cash handling expertise
  • Bar Equipment Maintenance
  • Making mixed drinks
  • Professional Appearance
  • Drink Preparation
  • Exceptional Mixology
  • Hospitality and Guest Service

Certification

  • Tips Certified
  • ServSafe Certified

Languages

Spanish
Professional Working

Timeline

Bartender

Blackwall Hitch
07.2023 - 12.2023

Banquet Bartender

PM Hotel Group
01.2011 - Current

Server

PM Hotel Group
01.2011 - Current

Patapsco High School

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Christina Lafavor