Summary
Overview
Work History
Education
Skills
Timeline
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Christina Laurent

Christina Laurent

Brooklyn

Summary

Extensive experience in customer service and team collaboration. Skilled in relationship building and training new team members to enhance service quality and operational efficiency. Able to pick up new hobbies and skills quickly which helps me work more efficiently. Strong background in retail which helps being effective in communicating and product knowledge to guest. Experienced with customer relationship and will give customers a higher level of satisfaction.

Overview

6
6
years of professional experience

Work History

Sales Associate

Warner Bros
New York, NY
06.2024 - Current
  • Delivered exceptional customer service, enhancing client satisfaction and loyalty.
  • Utilized point-of-sale systems for accurate transactions and inventory management.
  • Collaborated with team members to execute promotional campaigns effectively.
  • Trained new associates on sales strategies and product knowledge.
  • In tour teams with team members and give guest a personal and exceptional experience about the store.

Guest Advocate

Target
Greenwich, NY
08.2021 - 12.2023
  • Operated cash register transactions efficiently using POS systems, ensuring accuracy in cash handling.
  • General Merchandise with team members to manage stock levels, unload delivery trucks and replenish merchandise on the sales floor.
  • Handled online pickup orders by shopping for the customers orders in store and getting it ready pickup times.
  • Handled returns and exchanges with guest all while maintaining positivity and adhering to company policies.

General Merchandiser

Target
Brooklyn, NY
09.2020 - 01.2021
  • Managed inventory to ensure product availability and minimize stock discrepancies.
  • Collaborated with team members to optimize product displays and enhance customer shopping experience.
  • Assisted in training new employees on merchandising standards and operational procedures.
  • Conducted regular audits of store displays to maintain compliance with corporate guidelines.

Education

Associate of Arts - Performing Arts

Dutchess Community College
Poughkeepsie, NY
05-2019

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Excellent people skills
  • Exceptional customer service
  • Relationship building
  • Reliable and punctual
  • Fast Learner

Timeline

Sales Associate

Warner Bros
06.2024 - Current

Guest Advocate

Target
08.2021 - 12.2023

General Merchandiser

Target
09.2020 - 01.2021

Associate of Arts - Performing Arts

Dutchess Community College