Summary
Overview
Work History
Education
Skills
Timeline
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Christina Lynn

Lexington,KY

Summary

Personable and dedicated Customer Service Representative with extensive experience in the Health Care Field. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with patients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

9
9
years of professional experience

Work History

Certified Pharmacy Technician

Wal-Mart Pharmacy
10.2023 - Current
  • Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
  • Ensured medication safety with thorough verification of prescription orders and drug interactions.
  • Maintained accurate inventory levels for efficient pharmacy operations and cost control.
  • Collaborated with pharmacists to resolve medication-related issues, optimizing patient outcomes.

Certified Pharmacy Technician

Walgreen's Pharmacy
11.2019 - 09.2023
  • Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
  • Ensured medication safety with thorough verification of prescription orders and drug interactions.
  • Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
  • Increased customer satisfaction by delivering friendly, personalized service during transactions.

Customer Service Representative

Kentucky Medical Services Foundation
11.2014 - 11.2016
  • Answered customer billing questions and resolved issues discovered during invoicing and collection process.
  • Investigated and resolved issues to maintain billing accuracy.
  • Collected, posted, and managed patient account payments.

Education

Medical Billing & Coding - Healthcare

American National University
Lexington, KY
06.2011

Skills

  • Updating Medication Histories
  • Pharmacist Support
  • Drug Inventory Control
  • Problem-Solving Skills
  • HIPAA

Timeline

Certified Pharmacy Technician

Wal-Mart Pharmacy
10.2023 - Current

Certified Pharmacy Technician

Walgreen's Pharmacy
11.2019 - 09.2023

Customer Service Representative

Kentucky Medical Services Foundation
11.2014 - 11.2016

Medical Billing & Coding - Healthcare

American National University

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Christina Lynn