Christina Manzano
Blue Bell,PA
Summary
Motivated professional with 23 years of experience building client relationships and developing strategic account plans to align with customer objectives. Demonstrated the ability to oversee multiple accounts while educating clients on health benefits.
Currently pursuing NASM Certified Personal Trainer certification and seeking to combine a strong foundation in health and fitness with more than 20 years of client relationship, coaching, and wellness support experience. Passionate about helping individuals achieve sustainable health and fitness goals through education, motivation and guidance.
Overview
23
23
years of professional experience
Work History
Sr. Account Manager
Aetna/CVS
Blue Bell, PA
08.2003 - Current
- Managed relationships with employer groups and clients.
- Developed strategic account plans to align with client goals and objectives.
- Oversaw multiple accounts, consistently meeting and exceeding performance goals.
- Educated members on health-related benefits and resources.
- Collaborated with teams to improve service delivery and client support.
- Utilized multiple benefit administration and reporting systems to manage client accounts and deliver accurate solutions.
Education
Bachelor of Science - Exercise Science
California University of Pennsylvania
California, PA05-2024
Skills
- Account strategy
- Client relationship management
- Project management
- Contract negotiation
- Metrics analysis
- Sales projections
- Team Collaboration
- Goal Setting & Accountability
Timeline
Sr. Account Manager
Aetna/CVS
08.2003 - Current
Bachelor of Science - Exercise Science
California University of Pennsylvania