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Open to workDesired start date: 2 weeks notice
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Christina Mcbride
Winchester,KY
Work Preference
Summary
Dynamic cashier with proven expertise at Captain D's, excelling in customer service and cash handling. Enhanced operational efficiency by implementing streamlined checkout procedures, reducing wait times significantly. Recognized for building strong customer relationships and training new staff, fostering a collaborative team environment focused on service excellence.
Overview
2
2
years of professional experience
Work History
Cashier
Captian Ds
Richmond, KY
08.2024 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of work area to enhance customer experience.
- Assisted customers with inquiries, providing information on menu items and promotions.
- Handled cash and credit transactions accurately, ensuring minimal discrepancies.
- Collaborated with team members to meet daily operational goals and improve service flow.
- Trained new staff on cash handling procedures and customer service standards.
- Managed inventory levels by restocking supplies as needed during shifts.
- Implemented improvements in checkout procedures to reduce wait times for customers.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Addressed customer needs and made product recommendations to increase sales.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Education
GED -
Big Sandy Community And Technical College
513 Third St Paintsville Ky, 4060111-2008
Skills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Time management skills
Cash handling
Cleaning and sanitizing
Team collaboration
Customer service excellence
Money handling
Reliability and punctuality
Cash handling and management
Customer relations
Cash register operation
Written and verbal communication
Order taking
Cash management
Cash register systems
Payment processing
Conflict resolution
Refunds and exchanges
Complex Problem-solving
Merchandise restocking
Cash drawer balancing
POS systems
Staff training
Inventory management
Inventory control
Order packaging
Product recommendations
Drawer balancing
Retail merchandising
Point of sale operation
Reports and documents
Ordering and stocking
Credit and cash transactions
Merchandise exchange
Receipt handling
Problem-solving
Honest and dependable
Hospitality and accommodation
Gift card handling
Exchanges processing
Dependability and reliability
Checkout monitoring
Transaction handling
Online orders preparation
Promotions and discounts
Sales transactions
Basic math
Credit card processing
Complaint resolution
Training and onboarding
Inventory restocking
Empathy and patience
Clear communication
Organizational growth
Multitasking and organization
Proficient in software
Loyalty program promotion
Loss prevention
Timeline
Cashier
Captian Ds
08.2024 - Current
GED -
Big Sandy Community And Technical College