Christina Moyer
Hospitality
Palm Harbor,FL
Summary
Sales Associate focused on enhancing customer satisfaction and team collaboration. Managed transactions accurately while implementing effective merchandising strategies to drive sales growth. Contributed to improved team efficiency and customer engagement through strong multi-tasking, problem-solving, and time management skills.
Overview
13
13
years of professional experience
Work History
Sales Associate
CVS Pharmacy
2175 Main St. Dunedin
09.2021 - 04.2026
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Implemented merchandising strategies to optimize product placement and visibility.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Maintained inventory levels through regular stock checks and replenishment efforts.
- Trained new associates on store policies, procedures, and customer service standards.
- Monitored compliance with safety regulations and company policies throughout daily operations.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Solved customer challenges by offering relevant products and services.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Cashier
7-eleven
Palm Harbor, FL
10.2020 - 09.2021
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Processed customer transactions efficiently using point-of-sale systems.
- Trained new cashiers on operational procedures and best practices for sales transactions.
- Maintained inventory accuracy through regular stock checks and replenishment.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Bartender
Marina Cantina
Clearwater, FL
05.2016 - 07.2018
- Provided exceptional customer service, enhancing guest satisfaction and repeat visits.
- Crafted signature cocktails and maintained high standards of beverage presentation.
- Managed bar inventory, ensuring optimal stock levels and minimizing waste.
- Trained and mentored junior bartenders, fostering a collaborative team environment.
- Implemented efficient workflow processes, improving service speed during peak hours.
- Developed new drink recipes based on seasonal ingredients, expanding menu offerings.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Increased repeat customer numbers, creating a welcoming atmosphere and remembering regulars' favorite drinks.
Bartender/Server
Peggy O'Neills
Palm Harbor, FL
05.2015 - 06.2016
- Prepared and served a wide range of beverages in high-volume environment.
- Managed bar inventory and ordered supplies to ensure optimal stock levels.
- Implemented efficient workflow strategies to improve service speed during peak hours.
- Collaborated with kitchen staff to coordinate food and beverage pairings for events.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Obtained cash bank and stocked service bar to prepare for operation.
- Boosted beverage sales, designing and promoting a a range of signature cocktails.
- Improved team morale and efficiency, leading by example and offering support during peak hours.
- Enhanced dining experience, suggesting food and drink pairings that complemented the menu offerings.
- Optimized beverage cost and waste management, regularly reviewing and adjusting pour sizes and inventory levels.
- Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.
- Enhanced establishment's reputation, consistently receiving positive feedback on customer satisfaction surveys.
- Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
Restaurant Manager
Lucky Dill
Palm Harbor, FL
03.2013 - 05.2014
- Trained and mentored staff, fostering a high-performance team environment.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Developed and maintained relationships with suppliers to secure favorable terms and deliveries.
- Supervised daily operations, ensuring compliance with health and safety regulations.
- Analyzed financial reports to identify trends and implement cost-saving initiatives.
- Coordinated staff schedules to ensure adequate coverage during peak business hours.
- Led training programs focused on operational efficiency and service excellence.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within the restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
- Improved overall customer satisfaction by implementing new service standards and staff training programs.
- Implemented cost-saving strategies, reducing waste through meticulous inventory management.
- Motivated staff to perform at peak efficiency and quality.
Education
High School Diploma -
Cleawater High
Clearwater, FL05-1995
Skills
- Customer service
- Problem-solving skills
- Multi-tasking strength
- Sales techniques
- Time management
- Teamwork and collaboration
- Excellent people skills
Accomplishments
- Brought in over 20 new customers.
- Design - Responsible for creative design for prominent shelves for a more desirable sale..
Timeline
Sales Associate
CVS Pharmacy
09.2021 - 04.2026
Cashier
7-eleven
10.2020 - 09.2021
Bartender
Marina Cantina
05.2016 - 07.2018
Bartender/Server
Peggy O'Neills
05.2015 - 06.2016
Restaurant Manager
Lucky Dill
03.2013 - 05.2014
High School Diploma -
Cleawater High