Christina M. Thompson
Waynesville,MO
Summary
Dynamic professional with extensive experience in management, excelling in staff supervision and operational efficiency. Proven track record in implementing policy and procedures that reduced waste and enhanced customer satisfaction. Strong communicator and problem solver, dedicated to fostering a motivated team environment while ensuring food safety compliance.
Overview
10
10
years of professional experience
1
1
Certification
Work History
First Assistant Manager
Tacobell
Waynesville, Missouri
08.2025 - Current
- Assisted in managing daily operations to ensure efficient restaurant performance.
- Supervised staff, providing training and support to enhance team productivity.
- Implemented inventory management practices to maintain stock levels and reduce waste.
- Coordinated staff schedules to optimize labor resources during peak hours.
- Developed customer service strategies to improve guest experiences and satisfaction.
- Monitored cash handling procedures to ensure accuracy and security of transactions.
- Modeled exceptional work ethic and dedication for other employees.
- Helped with daily cash management, resolved drawer inaccuracies, and prepared daily deposits.
- Assisted store manager in hiring and training new employees.
- Assisted store manager with employee coaching and issue resolution.
- Maintained cleanliness of the store environment by performing daily walkthroughs and inspections.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Housekeeper
IHG Hotels
Fort Leonard Wood, Missouri
02.2025 - 08.2025
- Maintained cleanliness and organization in guest rooms and common areas.
- Restocked supplies and reported inventory needs to management regularly.
- Ensured proper sanitation of bathrooms and kitchens following safety protocols.
- Collaborated with team members to maintain a positive environment for residents.
- Responded promptly to resident requests for housekeeping assistance or supplies.
- Conducted thorough deep cleaning tasks on a scheduled basis throughout the facility.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Used cleaning chemicals following proper guidelines.
- Emptied trash receptacles throughout the property.
- Interacted pleasantly with clients and guests when performing daily duties.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Housekeeper
Oak pointe of rolla
Rolla, MO
07.2024 - 02.2025
- Maintained cleanliness and organization in resident rooms and common areas.
- Managed laundry services including washing, folding, and distributing linens.
- Assisted with meal preparation and served food to residents as needed.
- Ensured proper sanitation of bathrooms and kitchens following safety protocols.
- Collaborated with team members to maintain a positive environment for residents.
Assistant Manager
Blackstone
Waynesville, MO
01.2023 - 07.2024
- My roll in the company was to oversee operations
- Putting cheat sheets together, completing orders, time and temperature monitoring
- Making sure products are in accordance with the guidelines of the recipes
- Maintaining a professional manner
- Make sure food is in the safety zone before and after it is too hit the line
- Helping my coworkers where ever it is needed
- Being a team player and stepping up in areas when needed
- Providing great customer service as well as respect to our military when on the base
Assistant Manager
Taco Bell
Buffalo, MO
08.2022 - 05.2024
- My role in the company was to support the direction of my store manager which included
- Food safety temperatures were within the safety zone
- Provide great customer service which included making sure the customer was happy from the moment they came to the building to the moment they left the building
- I also helped to maintain labor reporting
- Assisting our employees with task to get the job completed
- Light computer work
- Cash deposits, bank deposits, handling of cashier tills
- Making sure the restaurant was clean and orderly
PIC (PERSON IN CHARGE)
Baltimore county OFNS
Baltimore, MD
11.2015 - 04.2022
- This job was in the operation of numerous elementary schools within Baltimore, MD
- Understanding and learning the children with food allergies and preparing their special diets daily for breakfast and lunch
- Took weekly and monthly inventory
- Prepare job schedules amongst employees
- Light computer work
- Proper cleaning and sanitation of a kitchen in accordance with the MD health department
- Money handling and cash deposits
- Overseeing operations of the kitchen
- Training new employees to the Baltimore county standard
- NOTE: There is a 4-month lapse in my employment where my birth father had a heart attack and then a triple heart bypass and I had taken a few months off work to care for him and then following that I moved to MO
Education
GED -
Baltimore City Community College
Baltimore, MD04-2003
Skills
- Staff supervision
- Inventory management
- Cash handling
- Customer service strategies
- Operational efficiency
- Food safety compliance
- Effective communication
- Problem solving
- Training implementation
- Labor optimization
- Team motivation techniques
- Verbal and written communication
- Task delegation
- Multitasking and organization
- Closing oversight
Skills
15 years, 20 years, 15 years, 20 years, 20 years, 15 years, 20 years, 20 years, 20 years, 20 years
Certification
Food safety
Timeline
First Assistant Manager
Tacobell
08.2025 - Current
Housekeeper
IHG Hotels
02.2025 - 08.2025
Housekeeper
Oak pointe of rolla
07.2024 - 02.2025
Assistant Manager
Blackstone
01.2023 - 07.2024
Assistant Manager
Taco Bell
08.2022 - 05.2024
PIC (PERSON IN CHARGE)
Baltimore county OFNS
11.2015 - 04.2022
GED -
Baltimore City Community College