
Proficient office assistant recognized for exceptional customer service and time management skills. Experienced in data entry and financial oversight, ready to leverage expertise to enhance taxpayer assistance and streamline office operations.
Assisted taxpayers with questions and providing information for other departments in the office. Oversaw payment collection and cash handling for property taxes, maintaining financial accuracy for 11 years. Led training initiatives for new hires, enhancing their understanding of processes and cash drawer management.
I transitioned to the Senior Exemption team for a time, then went back to Customer Service in the phone room. I assist callers, providing information and transferring calls to other departments in the office if necessary and to other offices within the County.