Christina Person
Baton Rouge,LA
Summary
Strategic Sales Professional with 19 years of retail experience. Committed to maintaining relationships with international clients and retaining accounts to increase profit channels. Proven leader with skill in multitasking and managing customer accounts for enhancing product sales and increasing productivity through effective networking and sales. Eager team builder with fantastic leveraging and persuasion skills.
Overview
6
6
years of professional experience
Work History
Sales Professional
Lee Michaels Fine Jewelry
Baton Rouge, LA
09.2021 - Current
- Applied prospecting expertise to generate and pursue leads, setting up appointments and site visits to maintain budding relationships.
- Completed sales management tasks on-time and under-budget while relaying complex issues with senior leadership.
- Drove team revenue totals by bringing in top sales numbers.
- Maintained consistent sales by developing and deepening positive customer connections.
- Provided timely and effective resolutions to problems, securing clients and ensuring satisfaction.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Implemented effective networking strategies and elevated new business opportunities.
- Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.
- Grew client base by analyzing consumer needs to introduce relevant products and complete sales processes.
- Worked alongside retail representatives to enhance product presentations and advertising collateral.
Retail Store Manager
Elena's Boutique
Lafayette, LA
05.2013 - 12.2016
- Managed store organization, maintenance and purchasing functions.
- Trained team members in successful strategies to meet operational and sales targets.
- Grew company sales 30% by devising strategic promotional plans capitalizing on changing market conditions
- Maintained customer satisfaction with quick and professional handling of product returns.
- Generated spreadsheets detailing sales information.
- Submitted reports to senior management to aid in business decision-making and planning.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Submitted orders for new inventory.
- Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
- Addressed and resolved strategy issues to support sales management and guide business direction.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Improved sales process and tracking with implementation of new point of sale (POS) system.
- Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Retail Store Manager
Rachel's Boutique
Greenwood, MS
01.2009 - 06.2011
- Managed store organization, maintenance and purchasing functions.
- Trained team members in successful strategies to meet operational and sales targets.
- Grew company sales 10% by devising strategic promotional plans capitalizing on changing market conditions.
- Hired, trained and supervised retail team members bringing in $5,000 in annual revenue.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Generated spreadsheets detailing sales information.
- Submitted reports to senior management to aid in business decision-making and planning.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Submitted orders for new inventory.
- Promoted business strategy by implementing improvements based on guest feedback.
- Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
- Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Improved sales process and tracking with implementation of new point of sale (POS) system.
- Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Education
Associate of Science - Clinical Psychology
University of Louisiana At Lafayette
Lafayette, LAHigh School Diploma -
University of Mississippi
University, MSSome College (No Degree) -
Mississippi State University
Starkville, MSSkills
- Point of sale operation
- Stocking and replenishing
- Sales and marketing strategies
- Client presentations
- Lead prospecting
- Account servicing
- Network development
- Lead Generation
- Sales expertise
- Cash Handling
- Product and service sales
- Interpersonal communication skills
- Account development
Languages
Russian
Native or Bilingual
Timeline
Sales Professional
Lee Michaels Fine Jewelry
09.2021 - Current
Retail Store Manager
Elena's Boutique
05.2013 - 12.2016
Retail Store Manager
Rachel's Boutique
01.2009 - 06.2011
Associate of Science - Clinical Psychology
University of Louisiana At Lafayette
High School Diploma -
University of Mississippi
Some College (No Degree) -
Mississippi State University