Shawn Heyward
Beaufort,SC
Summary
Dynamic sales professional with proven expertise in customer relationship management and sales forecasting. Known for driving customer retention and repeat business by building strong client relationships.
Overview
12
12
years of professional experience
Work History
Sales Professional
Grainger Nissan Of Beaufort
Beaufort, SC
02.2022 - Current
- Engaged customers to identify automotive needs and recommend suitable vehicles.
- Demonstrated vehicle features and benefits during customer test drives.
- Built relationships with clients to encourage repeat business and referrals.
- Maintained relationships with existing customers to encourage repeat and additional sales.
- Answered customer questions, shared product knowledge and researched pricing and availability.
Finance Manager
Grainger Nissan Of Beaufort
Beaufort, SC
07.2018 - 02.2022
- Established relationships with banking partners to secure favorable terms on financing arrangements.
- Evaluated existing processes within the finance department and identified areas for improvement.
- Approved and qualified applications for financing, closed sales contracts and cross-sold insurance products while complying with state laws.
- Negotiated contracts with vendors in order to obtain competitive pricing structures.
Sales Professional
Stokes Automotive Group
Beaufort, SC
08.2013 - 07.2018
- Engaged customers to identify automotive needs and recommend suitable vehicles.
- Demonstrated vehicle features and benefits during customer test drives.
- Maintained up-to-date knowledge of automotive trends and inventory offerings.
- Built relationships with clients to encourage repeat business and referrals.
- Utilized CRM software to track leads and manage sales pipeline effectively.
- Maintained relationships with existing customers to encourage repeat and additional sales.
Education
Some College (No Degree) - Education
Claflin University
Orangeburg, SCSkills
- Customer relationship management
- Sales forecasting
- Time management
- Team collaboration
- Customer relationship building
- Sales expertise
- Point of sale operation
- Social selling
- Sales closing
- Customer retention
- Online sales strategies
- Social media marketing
- Closing talents
- Contract negotiations
Accomplishments
Salesman Of The Month and Year on several occasions
Timeline
Sales Professional
Grainger Nissan Of Beaufort
02.2022 - Current
Finance Manager
Grainger Nissan Of Beaufort
07.2018 - 02.2022
Sales Professional
Stokes Automotive Group
08.2013 - 07.2018
Some College (No Degree) - Education
Claflin University