Christina Riggs
Wheelersburg,OH
Summary
Dynamic sales and management professional with a proven track record at Glockner Chevrolet, adept in CRM proficiency and customer relationship building. Excelled in converting prospects into satisfied customers and mentoring teams to exceed sales goals. Skilled in strategic planning and objection handling, consistently enhancing customer satisfaction and team performance.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Sales Consultant
Glockner Chevrolet
09.2014 - Current
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Followed up with existing customers to provide additional support and address concerns.
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
Manager
Cashland Financial Services
03.2009 - 09.2014
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
Education
High School Diploma -
Minford High School
Minford, Ohio05-2001
Skills
- Time management
- Customer relationship management
- CRM proficiency
- Objection handling
- Strategic planning
- Cold calling
- Lead generation
- Customer service
- Exceeds sales goals
- Customer relationship building
Certification
- Certified Professional Sales Person (CPSP) - National Association of Sales Professionals (NASP).
Languages
English
Timeline
Sales Consultant
Glockner Chevrolet
09.2014 - Current
Manager
Cashland Financial Services
03.2009 - 09.2014
High School Diploma -
Minford High School
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