Christina Rios
Milwaukee,WI
Summary
A results driven leader with over 15 years at Aurora Healthcare, recognized for leading award-winning safety initiatives. Expert in team leadership and project management, successfully enhancing patient experiences while fostering collaboration with fellow teammates and leaders. Proven ability in staff training and development, driving operational excellence and innovation in high-pressure environments. Ready to take the next steps in the human resources field.
Overview
19
19
years of professional experience
Work History
Manager Food and Nutrition
Aurora Healthcare - Aurora Psychiatric Hospital
Milwaukee, WI
03.2010 - Current
- Through 15+ year tenure, held the following roles; cook, chef assistant, supervisor and manager.
- Engaged with fellow leaders to facilitate effective communication and collaboration on assignments.
- Achieved winning State Patient Safety award due to leading the way with a new patient meal tray that focused on patient and teammate safety while still providing dining with dignity.
- Assisted in coordinating team schedules to ensure optimal workflow and resource allocation. Restructured lineup to meet current needs after pandemic. Consistent efforts in staffing due to workforce pool changes.
- Supported project management efforts by organizing documentation and tracking progress on multiple projects including a full patient menu change, implementing face to face order taking for behavioral health patients, creating the dining with dignity safety tray project, leading a retail team through the pandemic by innovative ideas to keep our teammates fed.
- Led Teammate Culture Focus Group. Was able to enhance campus activities through new teammate orientation, campus activities and utilization of culture champions.
- Expert in teammate relations investigations. Led and investigated numerous high acuity cases on campus. Worked well with teammate relation specialists to ensure all teammates were treated fairly and justly.
- Has participated and had excellent results in both DNV and Joint Commission visits
Sous Chef
Maple Creek Country Club
Indianapolis, IN
01.2008 - 01.2009
- Supervised kitchen operations, ensuring high standards of food safety and sanitation.
- Developed and implemented new menu items, enhancing guest satisfaction and culinary creativity.
- Trained and mentored junior kitchen staff, fostering skill development and teamwork.
- Collaborated with front-of-house staff to ensure seamless service during peak hours.
- Managed inventory control, optimizing stock levels to reduce waste and improve profitability.
- Performed tasks of Hiring/Firing, Coaching, Orientation and Training
Intern / Pastry Chef / Banquet Chef
Hawthorns Golf & Country Club
Fishers, IN
05.2006 - 12.2007
- Prepared and executed diverse menu items under guidance of senior chefs.
- Assisted in inventory management, ensuring fresh ingredients were readily available.
- Maintained cleanliness and organization of kitchen workstations, adhering to safety protocols.
- Conducted quality checks on ingredients and finished dishes to ensure consistency.
- Led daily kitchen briefings, contributing ideas for enhancing service delivery.
- Developed strong multitasking abilities transferrable to my leadership career
- Critical focus on enhancing customer satisfaction throughout dining experience.
- Mentored fellow teammates currently going to culinary school
- Completed comprehensive food safety training courses, maintaining compliance with all health department regulations.
Education
Bachelor of Science - Human Resources
Western Governors University
Salt Lake City, UT09-2027
Bachelor of Arts - Business
Ball State University
Muncie, INAssociate of Arts - Culinary Arts
Scottsdale Culinary Institute - Le Cordon Bleu
Scottsdale, AZ05-2006
High School Diploma -
Arsenal Technical High School
Indianapolis, IN06-2000
Skills
- Team leadership
- Customer service
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Human resources support
- Hiring and terminations
- Teamwork and collaboration
- Leading through Change
Timeline
Manager Food and Nutrition
Aurora Healthcare - Aurora Psychiatric Hospital
03.2010 - Current
Sous Chef
Maple Creek Country Club
01.2008 - 01.2009
Intern / Pastry Chef / Banquet Chef
Hawthorns Golf & Country Club
05.2006 - 12.2007
Bachelor of Science - Human Resources
Western Governors University
Bachelor of Arts - Business
Ball State University
Associate of Arts - Culinary Arts
Scottsdale Culinary Institute - Le Cordon Bleu
High School Diploma -
Arsenal Technical High School