
Motivated and dependable professional with experience in customer service, administration, leasing and operations. Known for strong communication skills, attention to detail and building positive relationships with clients and teams. Comfortable handling paperwork, payments, scheduling and problem solving in a fast paced environment. Adaptable, organized and eager to continue growing skills while contributing positively to a company's success.
-Managed daily operations for a residential property including leasing, resident relations, maintenance coordination and rent collection.
-Served as the primary point of contact for residents resolving issues promptly and professionally.
-Oversaw the office and maintenance staff.
-Scheduled vendors and contractors to ensure repairs were completed on time and within budget.
-Maintained accurate records and ensured compliance with company policies.
-Paid bills for the property and maintained our yearly budget.
-Assisted in managing daily operations for residential property; including leasing, resident communication, and office administration.
-Processed rent collections, scanned and deposited checks and maintained accurate records of income and online payments.
-Handled move out inspections and documentation to ensure a smooth transition between move out and move in.
-Scheduled vendors for make ready of units for move ins.
- Provided excellent customer service while resolving resident concerns.
-Maintained organized digital and physical files to support accounting and compliance needs.
-First point of contact for residents and future residents.
-Conducted property tours, showcasing amenities and features to prospects.
-Screened applicants, verified information and processed approvals in compliance with company policies.
-Prepared, typed and executed lease agreements and related documents accurately.
-Completed move in procedures including inspections, giving keys and accepting move in payment.
-Ensured all files and records were complete and accurate prior to move in day.
-Excellent customer service and relationship building abilities
-Friendly, professional and approachable communication style
-Strong typing and data entry accuracy
-Professional email and phone communication
-Highly organized with attention to detail
-Hardworking with strong time management
-Eager to learn new skills to improve performance
-Dependable with strong work ethic