An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
3
3
years of professional experience
Work History
Operations Manager
TopGolf
Spring
06.2024 - 05.2026
Managed daily operations to ensure smooth customer experiences at entertainment venue.
Coordinated staff schedules to optimize service during peak hours and events.
Assisted in developing operational strategies to improve overall service delivery efficiency.
Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
Built strong operational teams to meet process and production demands.
Assessed employee development needs and provided feedback on their progress towards meeting goals.
Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
Food and Beverage Manager
TopGolf
Spring
05.2023 - 06.2024
Oversaw staff training and development for optimal service quality.
Managed daily operations of food and beverage service areas.
Coordinated inventory management and supply ordering processes.
Developed staff schedules to ensure adequate coverage during peak times.
Monitored beverage costs and managed waste reduction strategies.
Education
Bachelor of Arts - Hotel And Restaurant Management
University of Houston
Houston, TX
12-2017
Skills
Employee training
Conflict resolution
Performance evaluation
Strategic planning
Team collaboration
Problem solving
Time management
Effective communication
Talent acquisition
New employee orientation
Affiliations
WFF member 2025-2026
References
References available upon request.
Timeline
Operations Manager
TopGolf
06.2024 - 05.2026
Food and Beverage Manager
TopGolf
05.2023 - 06.2024
Bachelor of Arts - Hotel And Restaurant Management