Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Volunteer Experience
Affiliations
Certification
References
Timeline
Generic

Christina Scafidi Adams

Hudson

Summary

Dynamic and detail-oriented professional with extensive experience at Roadway Inn, excelling in guest services and crisis intervention. Proven ability to enhance client satisfaction through effective communication and meticulous cleaning techniques. Adept at managing multiple tasks while maintaining high standards of quality and organization, ensuring optimal guest comfort and safety.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Housekeeper

Roadway Inn
Hudson
02.2025 - Current
  • Reported any maintenance issues or damage to supervisors immediately.
  • Inspected furniture for damage or stains in between guest stays.
  • Inspected guest rooms after cleaning to ensure they were presentable.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Scrubbed kitchen appliances, countertops and fixtures.
  • Supplied extra towels and toiletries when requested to optimize guest comfort.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Adhered to daily cleaning schedules and updated as needed based on demand.
  • Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
  • Maintained clean floors throughout property by sweeping, scrubbing and waxing.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Communicated with customers about requests for additional supplies or cleaning services.
  • Communicated with maintenance team on damages to repair.
  • Disinfected telephones, light switches and other frequently touched objects.
  • Returned rooms to occupant-ready status to satisfy future guests.
  • Used cleaning chemicals following proper guidelines.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.

Volunteer

Crisis Text Line
USA
07.2024 - 07.2024
  • Provided emotional support to individuals in crisis, resulting in improved mental well-being
  • Assisted individuals in distress, enhancing their mental health and well-being through effective communication
  • Offered empathetic support to those in crisis, contributing to their emotional stability and resilience
  • Maintained high attention to detail in crisis intervention, ensuring accurate and effective assistance for every individual
  • Worked closely with a dedicated team to provide timely emotional support, fostering a collaborative environment

Party Decorator

Balloons Beyond
Brooksville
01.2021 - 11.2023
  • Designed and set up themed party decorations, enhancing event ambiance and guest satisfaction
  • Coordinated with clients to understand their vision, resulting in personalized and memorable experiences
  • Managed inventory and supplies efficiently, ensuring timely project completion and cost control
  • Collaborated with team members to brainstorm creative decoration ideas, boosting team productivity
  • Resolved on-site issues promptly, maintaining high standards of service and client satisfaction
  • Led the development of intricate balloon installations, significantly elevating event aesthetics and client satisfaction

Manager

Springhill Cleaners And Laundromat
Springhill
07.2021 - 06.2023
  • Implemented and developed operational standards, policies and procedures
  • Maintained cleanliness of the store
  • Provided excellent customer service
  • Worked great under pressure
  • Washed dried and folded clothes for customers
  • Maintained cash draw
  • Kept all records of any issues that needed addressing

Volunteer

Saint Vincent Depaul
Springhill
01.2022 - 01.2023

Volunteer

Saint Andrews Thrift Store
Springhill
01.2021 - 01.2022

Education

Hospitality Management - Customer Service

Alison
11-2024

Crisis Councelor -

Crisis Text Line
07-2024

Medical Billing -

U.S Career Institute
USA
11.2022

GED -

Central High School
Florida
05.2022

Mixology -

ABC Bartending
New York City
11.2019

Skills

  • Customer Relationship Management
  • Verbal Communication
  • Written Communication
  • Sales
  • Marketing
  • Managing Cash Register
  • Food and Beverage Management
  • Time Management
  • Issue Resolution
  • Conflict Resolution
  • Productivity Performance
  • Performance Tracking
  • Performance Evaluations
  • Managing Routines
  • Managing Multiple Tasks
  • Reading Comprehension
  • Customer service
  • Crisis intervention
  • Emotional support
  • Inventory management
  • Attention to detail
  • Kitchen cleaning
  • Quality control
  • Sanitization techniques
  • Guest request response
  • English language fluency
  • Excellent oral and written communication
  • Guest service and support
  • Confidentiality maintenance
  • Guest services
  • Flexible schedule
  • Efficient Organizing
  • Reliability
  • Room preparation
  • Able to lift 70 lbs

Hobbies and Interests

  • Writing and drawing children's books
  • Music and dance
  • Seeking employment that allows for remote work across the USA

Volunteer Experience

  • Volunteer, Crisis Text Line, 07/01/24, 07/31/24, USA, Provided emotional support to individuals in crisis, resulting in improved mental well-being., Assisted individuals in distress, enhancing their mental health and well-being through effective communication., Offered empathetic support to those in crisis, contributing to their emotional stability and resilience., Maintained high attention to detail in crisis intervention, ensuring accurate and effective assistance for every individual., Worked closely with a dedicated team to provide timely emotional support, fostering a collaborative environment.
  • Volunteer, Saint Vincent Depaul, 01/01/22, 01/31/23, Springhill, FL
  • Volunteer, Saint Andrews Thrift Store, 01/01/21, 01/31/22, Springhill, FL
  • Volunteer, Food Pantry Assistants, Spring Hill, FL, Adhered to established policies and procedures for receiving, storing, distributing items from the food bank., Ensured compliance with all health codes and safety regulations within the facility., Worked independently and as part of a team on various tasks related to pantry operations., Wiped counters, swept floors and removed trash to keep workstation clean and debris free., Ensured that the pantry was kept clean and orderly throughout the day., Collaborated effectively with other volunteers to ensure smooth running of operations at the food bank., Provided excellent customer service to clients in need of food assistance., Sorted and organized food donations according to nutritional value.
  • Organizer, Andrews Church, Spring Hill, FL, Grew ability to work independently while completing assigned tasks without direct supervision.

Affiliations

  • I enjoy writing children's books and have published many. I find that volunteering at Crisis Text Line fills me with a great sense of kindness helping others to feel better in their time of feeling unwell.

Certification

  • Crisis Text Line certified crisis counselor
  • Hospitality Management
  • Customer Service
  • Supporting Individuals with Intellectual and Mental Illness

References

References available upon request.

Timeline

Housekeeper

Roadway Inn
02.2025 - Current

Volunteer

Crisis Text Line
07.2024 - 07.2024

Volunteer

Saint Vincent Depaul
01.2022 - 01.2023

Manager

Springhill Cleaners And Laundromat
07.2021 - 06.2023

Party Decorator

Balloons Beyond
01.2021 - 11.2023

Volunteer

Saint Andrews Thrift Store
01.2021 - 01.2022

Hospitality Management - Customer Service

Alison

Crisis Councelor -

Crisis Text Line

Medical Billing -

U.S Career Institute

GED -

Central High School

Mixology -

ABC Bartending
Christina Scafidi Adams