Christina Schnorrenberg
Spring Hill,FL
Summary
Dedicated Suncoast Credit union employee of almost ten years with desire to take on new challenges. Strong work ethic, adaptability and interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Member Advocate
Suncoast Credit Union
Brooksville, FL
07.2014 - Current
- Demonstrate Got It, Do it, Grow it by to meet Credit Union Growth and Culture goals.
- Present and advise members, or prospective members, about all Suncoast Credit Union financial products and services to improve their overall financial wellness.
- Solve problems regarding members’ financial needs by listening to details, providing solutions, and limiting fraud liability.
- Perform account management, reconciliations, and error resolution.
- Work with other departments to ensure timely resolution of issues.
- Ensure compliance with industry regulations.
- Mentor and coach newly trained member advocates on service and loan processes and best practices.
- Deliver expert knowledge in Mortgage, Retirement, Fiduciary, Personal and Business Suncoast Credit Union products to members and team.
- NMLS, Medallion Signature Guarantee and notary certification.
Education
High School Diploma -
Boise High School
Skills
- Member and Team Service
- Attentive to accuracy
- Conflict Resolution and Problem Solving
- Adaptive to Work Environment Change
- Team Collaboration
- Phone, Email and Teams Etiquette
- Microsoft Office Suite
Accomplishments
- Member Advantage Certificate of Achievement
- Integrity Solutions Certification
- Suncoast Credit Union Service Award
- Consistently Exceed Expectations for Productivity
Certification
- Notary Public
- NMLS Certification
- Financial Advisor Certification
Timeline
Senior Member Advocate
Suncoast Credit Union
07.2014 - Current
High School Diploma -
Boise High School
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