Christina Schramm
Rule
Summary
Dynamic cashier with extensive experience at Dollar General, recognized for exceptional customer service and cash management skills. Proven ability to train staff and resolve customer complaints, fostering loyalty and enhancing the shopping experience. Committed to maintaining accuracy in cash handling and promoting a positive store environment.
Overview
5
5
years of professional experience
Work History
Cashier
Walmart
05.2023 - 09.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer through meticulous counting and reconciliation practices.
- Assisted customers with product inquiries to enhance shopping experience.
- Collaborated with team members to ensure smooth store operations during peak hours.
Cashier
Allsups Convience Store
10.2022 - 05.2023
- Implemented effective merchandising strategies for promotional displays and seasonal products.
- Monitored inventory levels at checkout counters, ensuring product availability for customers.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Cashier
Dollar General
08.2022 - 12.2022
- Trained new cashiers on register operations and customer service protocols.
- Resolved customer complaints promptly, fostering positive relationships and loyalty.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
Cashier Manager
Dollar General
01.2021 - 07.2022
- Supervised daily cash operations, ensuring accuracy and compliance with company policies.
- Trained and mentored staff on customer service best practices and register procedures.
- Implemented inventory management techniques to optimize stock levels and minimize discrepancies.
- Resolved customer inquiries and complaints, enhancing overall shopping experience.
- Coordinated scheduling for team members, maintaining adequate staffing during peak hours.
- Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
- Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
Education
No Degree - Business
HCC
Tampa, FLHigh School Diploma -
Robinson High
Tampa, FL07-1996
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Customer service excellence
- Money handling
- Cash handling and management
- Customer relations
- Cash register operation
- Cash management
- Refunds and exchanges
- Cash drawer balancing
- Payment collection
- Loss prevention
Timeline
Cashier
Walmart
05.2023 - 09.2025
Cashier
Allsups Convience Store
10.2022 - 05.2023
Cashier
Dollar General
08.2022 - 12.2022
Cashier Manager
Dollar General
01.2021 - 07.2022
No Degree - Business
HCC
High School Diploma -
Robinson High