Christina Smith
Whiting,IN
Summary
Seasoned Waitress Trainer recognized for exceptional ability to train staff in high-volume dining environments, ensuring productivity and efficiency in task completion. Possess specialized skills in customer service training, conflict resolution, and team leadership. Excel at communication, adaptability, and problem-solving, leveraging these soft skills to foster a positive work culture and enhance customer satisfaction.
Overview
17
17
years of professional experience
Work History
Waitress Trainer
Sunrise Resturant
Whiting, In
02.2019 - 05.2019
- Trained new waitstaff on service protocols and customer interaction techniques.
- Demonstrated proper use of POS system for order processing and payment handling.
- Assisted in developing training materials for onboarding new employees.
- Coordinated dining room setup and ensured cleanliness before service hours.
- Encouraged positive attitude among waiters towards customers by recognizing outstanding performances.
Counter Service Pizza Maker
Little Ceasars
Whiting, In
05.2008 - 05.2010
- Prepared pizzas according to customer specifications and standard recipes.
- Operated kitchen equipment safely to ensure efficient food preparation.
- Maintained cleanliness and organization in the kitchen and service areas.
- Assisted customers with menu selections and provided excellent service.
Waitress
Purple steer
Whiting, In
01.2002 - 12.2005
- Provided exceptional customer service in a fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely meal delivery.
- Managed customer orders using POS system efficiently and accurately.
Education
Some College (No Degree) - Criminal Justice
American InterContinental University
Schaumburg, ILSkills
- Training new staff
- POS system operations
- Customer interaction
Timeline
Waitress Trainer
Sunrise Resturant
02.2019 - 05.2019
Counter Service Pizza Maker
Little Ceasars
05.2008 - 05.2010
Waitress
Purple steer
01.2002 - 12.2005
Some College (No Degree) - Criminal Justice
American InterContinental University