Expertise in crisis management and client relationship development. Collaborates effectively with multidisciplinary teams to enhance client support and progress tracking. Streamlines processes to address client needs, resulting in increased operational efficiency and satisfaction.
Overview
13
13
years of professional experience
Work History
City Letter Carrier
United States Postal Service, USPS
Poway, California
08.2020 - Current
Delivered mail and packages along designated routes efficiently and accurately.
Sorted and organized incoming mail, facilitating timely distribution to customers.
Operated postal vehicles in compliance with safety regulations and procedures.
Adhered to safety guidelines while operating postal vehicles during deliveries.
Provided customer service by answering inquiries and resolving issues promptly.
Collaborated with team members to streamline delivery processes and schedules.
Maintained professional public relations with customers and community members, enhancing customer satisfaction.
Classroom Behavioral Aide
Ro Health
San Diego, California
09.2018 - 05.2020
Supported individuals with behavioral challenges through personalized care plans.
Collaborated with multidisciplinary teams to ensure consistent client support.
Monitored client progress and reported observations to senior staff members.
Senior Behavior Instructor
Behavior Frontiers, LLC.
San Diego, California
01.2018 - 09.2018
Developed individualized behavior intervention plans for clients.
Provided individualized instruction to students using evidence-based practices.
Conducted data collection to monitor client progress and inform adjustments.
Collaborated with families to enhance communication and support for clients.
Supervising Interventionist
Autism Spectrum Therapies
San Diego, California
04.2013 - 01.2017
Conducted Functional Behavior Assessments to identify the causes of challenging behaviors in students.
Collaborated with multidisciplinary teams to address client needs effectively.
Facilitated group sessions to enhance social skills among clients.
Documented client behaviors and progress in compliance with organizational standards.