Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Christina Stone

Trussville,AL

Summary

Dynamic retail professional with extensive experience at Claire's, excelling in store operations and visual product development. Proven track record in driving sales growth and enhancing customer satisfaction through outstanding communication and compelling leadership. Adept at retail inventory management, fostering team collaboration to achieve business objectives.

Overview

6
6
years of professional experience

Work History

Assistant Store Manager

Choice Pawn
Birmingham, Alabama
02.2017 - 06.2020
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Ensured compliance with company policies and industry regulations.
  • Collaborated with management to improve store processes and efficiency.
  • Provided leadership support during peak business hours by motivating staff members to meet targets.
  • Delegated assignments based on team strengths to optimize floor coverage and service levels.

Store Manager

Claire's
Leeds, Alabama
03.2015 - 02.2017
  • Managed daily store operations and ensured compliance with company policies.
  • Completed weekly schedules according to payroll policies.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company policies and sales techniques
  • Implemented successful business strategies to increase revenue and target new markets.
  • Assisted customers with inquiries and provided product information

Assistant Manager

Maurices
Trussville, AL
08.2014 - 03.2015
  • Guided customers in choosing items that reflected personal style and shape; explained information about the quality, value, and style of products to influence customer buying decisions.
  • Addressed customer inquiries and resolved complaints.
  • Stocked and restocked inventory when shipments were received.
  • Reorganized the sales floor to meet the company's demands.
  • Maintained a daily record of all transactions.

Education

Medical Billing And Coding

Jefferson State Community College
Birmingham, AL
05-2019

Skills

  • Store operations
  • Visual product development
  • Compelling leadership skills
  • Sales professional
  • Microsoft Office
  • Outstanding communication skills
  • Strong conversion skills
  • Retail inventory management

Accomplishments

  • Recipient of multiple outstanding metric awards.

Timeline

Assistant Store Manager

Choice Pawn
02.2017 - 06.2020

Store Manager

Claire's
03.2015 - 02.2017

Assistant Manager

Maurices
08.2014 - 03.2015

Medical Billing And Coding

Jefferson State Community College