Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Christina Supnet

Modesto,CA

Summary

A dynamic Salon Owner/Operator at Lash & Pixie, spearheaded operations to enhance customer retention significantly through top-notch service and meticulous follow-up. Skilled in business development and staff management, Excel in creating welcoming environments and ensuring regulatory compliance, showcasing a blend of strong decision-making and industry trend awareness.

Overview

27
27
years of professional experience
1
1
Certification
4
4
years of post-secondary education

Work History

Salon Owner/Operator

Lash & Pixie
09.2017 - Current
  • Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
  • Consistently maintained a clean, organized, and welcoming environment for clients and staff members alike.
  • Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
  • Increased customer retention through exceptional service and consistent follow-up communication.

Stylist

Pino’s Hair Salon
09.2014 - 10.2017
  • Developed strong relationships with clients, leading to increased repeat business and referrals.
  • Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.

Stylist

Le Papillon Salon
09.2012 - 10.2014
  • Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
  • Processed payments, entering sales in register for prompt customer service.

Manager

Great Clips for Hair
10.1997 - 12.2000
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Education

General Studies

Modesto Junior College
Modesto, CA

HS Diploma - General

Hughson High School
Hughson, Ca
09.1991 - 06.1995

Skills

Upselling Services

Certification

Barbercide Sanitization Certified

Nova Lash Certified

Mydentity Color Certified

Wella Color Certified

Timeline

Salon Owner/Operator

Lash & Pixie
09.2017 - Current

Stylist

Pino’s Hair Salon
09.2014 - 10.2017

Stylist

Le Papillon Salon
09.2012 - 10.2014

Manager

Great Clips for Hair
10.1997 - 12.2000

HS Diploma - General

Hughson High School
09.1991 - 06.1995

General Studies

Modesto Junior College

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Christina Supnet