Christina Walker
Lafayette,IN
Summary
Dynamic Shift Manager at McDonald’s with a proven track record in team supervision and customer service training. Expert in optimizing schedules and managing inventory, achieving significant waste reduction. Committed to operational compliance and staff development, fostering a high-performance culture through effective conflict resolution and quality assurance practices. Servsafe certified.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Shift Manager
McDonald’s
Lafayette
10.2010 - Current
- Supervised team members to ensure efficient service and adherence to operational standards.
- Trained new employees on customer service protocols and food safety regulations.
- Implemented scheduling adjustments to optimize staff coverage during peak hours.
- Managed inventory levels, reducing waste through effective stock rotation practices.
- Servsafe certified
Education
High School Diploma -
East Central High School
Skills
Team supervision
Customer service training
Schedule optimization
Inventory management
Servsafe certification
Operational compliance
Staff development
Performance evaluation
Conflict resolution
Process improvement
Quality assurance
Certification
Servsafe certification
Timeline
Shift Manager
McDonald’s
10.2010 - Current
High School Diploma -
East Central High School