Christina Wallace
Moses Lake
Summary
Dynamic and highly motivated Washington State licensed cosmetologist with a proven track record at Self Employed Services, excelling in client consultation and relationship building. Renowned for delivering exceptional customer service and personalized styling, consistently enhancing client satisfaction and loyalty through expert hair treatments and a welcoming atmosphere.
Experienced beauty professional prepared for this role with comprehensive skills in delivering tailored hairstyling services. Known for enhancing client experience through innovative techniques and consistent quality. Reliable team player who adapts to changing needs and fosters collaborative environment. Proficient in color treatments, cutting, and client consultation.
Overview
27
27
years of professional experience
Work History
Hairstylist
Self Employed Services
Moses Lake, WA
05.2001 - Current
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Educated customers on products to maximize benefits.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Determined appropriate hair treatments based on conditions and textures.
- Organized sales area and work station to showcase products and boost sales.
- Participated in industry events to stay current on trends and continuously improve personal skills as a hairstylist.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
Retail Sales Associate
Lampe Jewelers
Moses Lake, WA
09.2000 - 12.2001
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Greeted customers and provided outstanding customer service.
- Engaged with customers on sales floor, offering assistance and improving shopping experience.
Receptionist
Lakeside Hearing
Moses Lake, WA
06.1998 - 08.2000
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained confidentiality of information regarding clients and company.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained clean and welcoming reception area, contributing to positive first impression for visitors.
Education
High School Diploma -
Moses Lake High School
Moses Lake, WA06-1987
Skills
- Quick learner
- Client consultation
- Appointment scheduling
- Hair styling techniques
- Relationship building and management
- Advanced communication skills
- Highly motivated self-starter
- Washington State licensed cosmetologist
- Sales expertise
- Event hairstyling
- Outstanding customer service
Timeline
Hairstylist
Self Employed Services
05.2001 - Current
Retail Sales Associate
Lampe Jewelers
09.2000 - 12.2001
Receptionist
Lakeside Hearing
06.1998 - 08.2000
High School Diploma -
Moses Lake High School
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