Christina Wallace
Springfield,MO
Summary
Knowledgeable ophthalmic assistant with solid background in ophthalmic procedures, assisting physicians in various clinical settings. Proficient in conducting diagnostic tests and providing patient care, with notable achievements in improving patient satisfaction and operational efficiency. Demonstrated expertise in patient communication and technical skills, ensuring smooth and effective workflow. Well-organized and efficient with sound knowledge of medical terminology and various eye diseases.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Ophthalmic Assistant
Mercy
10.2021 - Current
- Worked in high-volume clinic that saw between 300 and 400 patients daily.
- One and a half years of scribe experience with a retina specialist who sees between 60 and 70 patients daily.
- Increased patient comprehension of treatment plans by effectively explaining procedures and addressing concerns.
- Developed strong rapport with patients, fostering trust and positive relationships that contributed to their overall satisfaction with the clinic.
- Educated ophthalmic assistants on examination procedures, leading to improved clinical staff performance.
- Maintained compliance with HIPAA regulations regarding patient privacy while handling sensitive medical information.
- Ensured accurate patient records by diligently updating EHR with test results and medical histories.
- Conducted tests including visual acuity measurements, tonometry readings, and optical coherence tomography scans to aid in diagnosing ocular conditions.
- Administered eye medications for dilation and treatment.
Education
Bachelor Of Arts - Anthropology
Missouri State University
Springfield, MOSkills
- Adaptability and flexibility
- Self motivation
- Interpersonal communication
- Time management abilities
- Ophthalmic terminology
- Medical history taking
- Patient relations
- Multitasking
Certification
Certified Ophthalmic Assistant (COA)
Languages
English, intermediate Spanish
Timeline
Ophthalmic Assistant
Mercy
10.2021 - Current
Bachelor Of Arts - Anthropology
Missouri State University
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