CHRISTINA YIM
Oceanside,CA
Summary
Dynamic and results-oriented professional with extensive experience in event management, notably at Wedgewood Weddings. Excelled in strategic organization and clear verbal communication, enhancing team performance and customer satisfaction. Proven track record in problem resolution and proficient in Microsoft Office Suite, consistently achieving goals with a keen eye for detail.
Overview
9
9
years of professional experience
Work History
Banquet Captain
Wedgewood Weddings
Escondido, CA
10.2023 - Current
- Excuse responsibilities while remaining personable and approachable with customers.
- Inspected banquet areas before each event to ensure they met standards of cleanliness.
- Prepared weekly reports detailing event information such as number of guests served or revenue generated.
- Responded quickly to any unexpected changes or issues that arose during an event.
- Trained new employees on proper sanitation practices, customer service etiquette.
- Resolved customer complaints promptly while maintaining a professional demeanor.
- Managed a team of banquet servers, assigning tasks and monitoring performance for quality service.
Front Office Manager
SmallOffices4Rent.com
Rancho Santa Fe, CA
08.2020 - 07.2022
- Responsible for maintaining office operations and procedures
- Point person for maintenance, mailing, shipping, supplies, equipment, billing, and errands
- Managed and organized daily responsibilities for offices and provided assistance for tenants including tenant schedules, calendars, and appointments
- Provided customer service to a wide range of businesses and people throughout the company including inventory control
- Greeted new tenants by showcasing the building through tours and online communications
- Able to work independently with little or no supervision
Facilities Team Member
North Coast Church
Vista, CA
08.2016 - 06.2017
- Performed routine and comprehensive custodial maintenance throughout the campus
- Managed events for the community to maximize activities and attendance
- Trained new staff members on conducting events and following safety procedures
Education
Bachelor of Science - Criminal Justice
California Baptist University
Riverside, CA12.2022
MiraCosta College
Oceanside, CA05.2021
Palomar College
San Marcos, CA06.2018
Biola University
La Mirada, CA12.2017
Skills
- Detail-Oriented Observation
- Strategic Organization
- Problem resolution
- Clear Verbal Communication
- Prioritization Skills
- Experienced with Microsoft Office Suite
Timeline
Banquet Captain
Wedgewood Weddings
10.2023 - Current
Front Office Manager
SmallOffices4Rent.com
08.2020 - 07.2022
Facilities Team Member
North Coast Church
08.2016 - 06.2017
Bachelor of Science - Criminal Justice
California Baptist University
MiraCosta College
Palomar College
Biola University
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