Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christine Altius

Windsor,CT

Summary

Detail-oriented and professional individual with a strong reputation for hard work and consistently receiving praise from coworkers and management. With 24 years of customer service experience, I have developed exceptional attention to detail, making me a valuable asset to any team. Self-motivated with strong organizational skills and leadership experience. Thrives in both independent and group settings, embraces change, and adapts to new technologies. Demonstrates a keen ability to learn quickly and take direction, bringing significant value to your company.

Overview

15
15
years of professional experience

Work History

Full Service Shopper

Walmart Spark
06.2024 - Current
  • Top notch Customer Service
  • Results-driven Walmart Spark Shopper with consistent 4.9 out of 5 stars customer satisfaction rating
  • With many customer compliments and a 100% completion rate
  • Expert in handling complex orders, ensuring accuracy, and maintaining product integrity
  • Delivers friendly and customer-centric support throughout the shopping, purchasing, and delivery process
  • Achieves deadlines and quality objectives for accuracy and timeliness consistently
  • Collaborates with customers to fulfill order specifications and exceed service expectations

Full Service Shopper

Instacart
09.2023 - Current
  • Top notch Customer Service
  • Results-driven Instacart Diamond Level Shopper with consistent 100% customer satisfaction rating
  • With many customer compliments
  • Expert in handling complex orders, ensuring accuracy, and maintaining product integrity
  • Delivers friendly and customer-centric support throughout the shopping, purchasing, and delivery process
  • Achieves deadlines and quality objectives for accuracy and timeliness consistently
  • Collaborates with customers to fulfill order specifications and exceed service expectations

Scanning Coordinator Manager

JOSEPH FAMILY MARKETS
05.2010 - 09.2023
  • Customer Service
  • Microsoft Word, Excel, PowerPoint, Outlook, Kronos, SAP, E-Plum and Emails
  • Strong Organizational skills, Attention to detail, and Problem-solving skills
  • Scheduling employees in Kronos
  • Accurately complete all weekly price changes transmitted to the store file to include both checking for and correcting any discrepancies
  • Maintain the accuracy of the pricing file in POS (point of sale system) and PLUM (scales) to match weekly circulars, newspaper ads and the host
  • Maintain UPL program
  • Maintain Vendors products
  • Ensure compliance with Company policies and regulations, as well as government pricing standards
  • Perform all duties in accordance with Local, State and Federal regulations as they pertain to Scanning operations
  • Understand and adhere to Company shrink guidelines as relates to Scanning
  • Perform weekly aisle Scanning audits to ensure accuracy of pricing file
  • Ensure effective, timely communications with all departments
  • Manage the scanning department and its associates
  • Manage, input and maintain all local vendor products cost and retails
  • Department pricing audits
  • Imputing not on file items into the POS (point of sale) computer system
  • Run reports for daily and weekly sales, item movements, scan guarantees, manual in-store data changes, and in-store pricing
  • Manually create item movement reports
  • Inventory adjustments

Education

PCA / CNA / Phlebotomy program - patient care associate

Goodwin College
East Hartford, CT
09.2009

High School Diploma -

Nathan Hale Ray High School
Moodus, CT
06.1999

Skills

  • Customer service
  • Microsoft Excel
  • Microsoft Word
  • Microsoft Outlook
  • Kronos Scheduling
  • SAP
  • POS
  • Pricing
  • Management
  • Vendor item management
  • Retail sales
  • Inventory control

Timeline

Full Service Shopper

Walmart Spark
06.2024 - Current

Full Service Shopper

Instacart
09.2023 - Current

Scanning Coordinator Manager

JOSEPH FAMILY MARKETS
05.2010 - 09.2023

PCA / CNA / Phlebotomy program - patient care associate

Goodwin College

High School Diploma -

Nathan Hale Ray High School

Similar Profiles

CREATE PROFILE
Christine Altius