Payton Marcano
Cedar Rapids
Summary
Dynamic and results-driven professional with 4 years of sales experience on Facebook. Currently performing excellent service doing DoorDash and Insta cart, excelling in customer service and problem-solving. Proven ability to deliver timely, accurate orders while maintaining excellent communication. Adept at multitasking and inventory management, consistently achieving high customer satisfaction through effective decision-making and attention to detail. All 3 ratings exceed 4.7 out of 5 stars for Facebook, DoorDash, and Insta cart.
Overview
1
1
year of professional experience
Work History
Full Service Shopper
Instacart
Cedar Rapids
10.2024 - Current
- Utilized knowledge of product locations within store in order to expedite shopping processes for customers' orders.
- Maintained communication with customers throughout the shopping and delivery process via phone calls, text messages, emails.
- Demonstrated excellent communication skills when interacting with customers.
- Satisfied customers with quick, accurate service under tight deadlines.
- Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce, and meat, and delivered groceries on-time to exact location specified.
Delivery Driver
DoorDash
Cedar Rapids
08.2024 - Current
- Exceeded customer satisfaction by finding creative solutions to problems.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Accurately checked items upon delivery
- Handled merchandise in accordance with product handling standards.
Education
High School Diploma -
Kennedy High School
Cedar Rapids, IA05-2024
Skills
- 4 years of sales
- Problem solving
- Attention to detail
- Adaptability to change
- Excellent communication
- Decision-making
- Effective multitasking
- Basic math and calculation skills
- Efficient time management
- Negotiation
- Customer service
- Inventory management
- Sales techniques
- Networking
- Team collaboration
- Time management
- Customer care
- Product description
- Data entry
- Loading and unloading
Timeline
Full Service Shopper
Instacart
10.2024 - Current
Delivery Driver
DoorDash
08.2024 - Current
High School Diploma -
Kennedy High School