Hi, I’m
Christine A. White
Cheyenne,WY
Overview
34
years of professional experience
Work History
Whispering Chase Independent Living
Community Sales Director
06.2024 - Current
Job overview
- Sell Independent apartments to prospective residents through tours, follow ups and follow through process of a move in
- Created new sales events monthly for the community at large; new prospective residents; referral partners; residents who have left deposits and the residents themselves
- Worked with community charities and helped raise awareness and funds for them by doing community events that drew interest and attention to Primrose at the same time
- Was responsible for creating Marketing plans for the community in conjunction with the Regional Director for quarters and yearly
- Increased occupancy by 12% in 5 months
- Maintained monthly budget; worked with spend downs to ensure that budget was maintained throughout the year
- Maintained a lead database which was worked on daily
- Visited prospects on a consistent basis; grew the database from when I first started
- Completed Competitive Analysis in market twice a year
- Worked with referrals in community; monthly visits, events and more to maintain relationships with them
- Participated in local marketing events
Primrose Retirement Community of Cheyenne
Sales Director
05.2022 - 05.2024
Job overview
- Help sell the Independent and Assisted apartments to prospective residents through tours, follow up and the follow through process of a move in
- Created new sales events monthly for the community at large; new prospective residents; referral partners; residents who have left deposits and the residents themselves
- Worked with community charities and helped raise awareness and funds for them by doing community events that drew interest and attention to Primrose at the same time
- Was responsible for creating Marketing plans for the community in conjunction with the Regional Director for quarters and yearly
- Kept the community at 95% and above the entire time I was there – hit 100% occupancy four times in that time period
- Maintained monthly budget; worked with spend downs to ensure that budget was maintained throughout the year
- Maintained a lead database which was worked on daily
- Visited prospects on a consistent basis; grew the database from when I first started
- Started a waitlist on the Independent living side and grew that to a large number, which community did not have prior
- Completed Competitive Analysis in market twice a year
- Worked with referrals in community; monthly visits, events and more to maintain relationships with them
- Participated in local marketing events
Sam’s Club
Member Services Lead
04.2020 - 04.2022
Job overview
- Assist with the supervision of front-end associates
- Assign duties to associates; communicate goals and feedback
- Recruit, interview, on board, train and mentor new hires for front-end
- Oversees assigned area of responsibility by handling claims and returns; identifying shrink and damages
- Create and interpret financial analysis reports; assist with accounting-related investigations; prepare daily deposits; prepare and oversee Cash Fund Transfers
- Community Relations liaison – created opportunities for charities and the store to work together; set up events for members to donate to local charities
- Children’s Miracle Network Liaison – yearly event; was store’s liaison and was top fundraiser in 12 store district for the charity each year
Premium Retail – Walmart PSP Program
Territory Manager
01.2018 - 02.2020
Job overview
- Supervise, train and oversee 180 + representatives in a 7 state region
- Recruit, hire, on board all new hires for the region
- Assign jobs for representatives in these areas; deal with staffing issues as needed; follow up with representatives as needed; train new hires
- Maintain minimum completion numbers weekly on service orders for clients (maintained 99-100% average in 2018; 96-99% in 2019)
- #2 out of 40 Territory Managers October and November 2019, consistently in top 5 the rest of 2019 and 2018
- Mentored new hires to create strong team environment
- Part of team who created new hire training programs
- Received 6 awards at 1st Corporate Team Meeting in October 2018 – awards that included most recruitment, highest closing numbers at end of week and best team ratings
Premium Retail
Field Coordinator
09.2017 - 12.2017
Job overview
- Recruit, hire, on board all new hires for the region
- Assign jobs for representatives in these areas; assist with staffing issues as needed; complete follow ups with representatives as needed; train new hires as needed
Premium Retail - Walgreens Simplify Project
Regional Field Leader
06.2017 - 09.2017
Job overview
- Company Overview: (temp project)
- Supervise and oversee all Project Coordinators for the West Coast (approx
- 30-40 people)
- Recruit, hire, on board all new hires for the region
- Meeting deadlines, customer service, communication with representatives, managers of stores, supervisors in company, working 1:1 with management as well as employees
- (temp project)
Independent Contractor, multiple companies
Merchandiser and Consumer Researcher
02.2005 - 09.2017
Job overview
- Experience in planograms, resets, inventory management, audits
- Work in large chain stores, retail stores, pharmacies, hardware stores and more
Premium Retail – Best Buy
Regional Zone Leader, Supervisor
02.2005 - 02.2015
Job overview
- Weekly reports to management throughout the company on Best Buy jobs, auditing instructions given to merchandisers
- Training zone leaders throughout the company to write reports on different chains weekly
- Supervise and train new Regional Report Writers who in turn supervise their own group of Zone Leaders
Premium Retail
Recruiter
02.2005 - 02.2015
Job overview
- Talk to interested merchandisers and interview them for positions throughout the country
- Many times the main focus is the Western U.S
- Hire new merchandisers and direct them throughout the new hire process
- Train new recruiters
Premium Retail
Zone Leader
02.2005 - 02.2015
Job overview
- Train new hires in manager’s territory, work with them throughout initial new hire time
- Assist Regional Market Manager with follow up calls to merchandisers on a weekly basis – past due work, etc
Working Solutions
Customer Service Agent
02.2005 - 02.2015
Job overview
- Worked for various companies through the years employed with them – from shoe companies, to food companies to technology companies
- Provided customer service, trained new agents, ensured customers were taken care of – from order fulfillment to technological issues
Qwest CommunicationsSeattle, WA
Senior Account Executive
07.2002 - 02.2005
Job overview
- Company Overview: Seattle, WA
- Over 1000 assigned accounts, account management and growth responsibilities
- Medium to large sized businesses, outside sales
- Lead generation, cold calling, networking partnerships, development of new accounts
- Seattle, WA
Time Warner TelecomSeattle, WA
Senior Account Executive
05.2001 - 07.2002
Job overview
- Company Overview: Seattle, WA
- Medium to large sized businesses, outside sales
- Lead generation, cold calling, networking partnerships
- In depth training in sales techniques and referrals
- Generated requests for proposals to large companies
- Top salesperson in 2001 and first half of 2002
- Seattle, WA
SBC TelecomSeattle, WA
Senior Account Executive
06.2000 - 04.2001
Job overview
- Company Overview: Seattle, WA
- Top salesperson for 2000 out of 22 people
- Sold 198% of quota for 2000
- Outside Sales, medium to large sized businesses
- Experienced in troubleshooting customer service problems
- Seattle, WA
Metronet TelemanagementSeattle, WA
Account Executive
01.1999 - 05.2000
Job overview
- Company Overview: Seattle, WA
- Top sales person for 1999
- Voice and long distance products (Centrex, POTS)
- Person to person and phone sales experience
- Outside Sales
- Cold calls to businesses
- Seattle, WA
Liquid Engineering CorporationBillings, MT
Sales Representative
01.1995 - 01.1998
Job overview
- Company Overview: Billings, MT
- Market services to potential clients
- Management/Team Leader Position
- Top producing Sales Representative all 3 years
- Ongoing sales relationship with customers
- Help design marketing materials
- Billings, MT
Western Manor Nursing HomeBillings, MT
Activity Director
01.1994 - 01.1995
Job overview
- Company Overview: Billings, MT
- Lead and supervised staff (5) and volunteers (200+)
- Developed group programs and individual programs for elderly residents
- Quality Assurance team member in facility
- Created and Implemented community public relations projects
- Member of State and National Activity Coordinators Association
- Billings, MT
Westview Health Care CenterSheridan, WY
Activity Director
01.1991 - 01.1994
Job overview
- Company Overview: Sheridan, WY
- Created and implemented facility newsletter
- Created and supervised community public relations projects
- Worked closely with community organizations
- Organized and implemented monthly activities
- Lead and supervised staff (3) and volunteers (100+)
- Budgeting and state required charting skills
- Raised funds for activity program
- Sheridan, WY
Summary
Performance-oriented Sales Manager offering exceptional record of achievement over a 20-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Results oriented achiever with proven ability to exceed targets. Proven track record of exceeding sales goals.
Education
University of WyomingLaramie, WY
Bachelor of Science from Recreation And Park Administration
Skills
- Client acquisition
- Sales pipeline management
- Sales reporting
- Sales target setting
- Competitor analysis
- Microsoft office expertise
- Sales closing
Accomplishments
- Supervised team of over 150 staff members in over 200 stores in a prior position, traveled 7 states
- Achieved 100% occupancy in community within 6 months of starting position (started at 82%)
- Increased 12% occupancy at next position in 5 months
- Event planning background - statewide planner for March of Dimes; Sam's Club and both Independent Living positions
- Worked with charities in city of Cheyenne, raised over $100k in the 3 positions since I moved back to Cheyenne
- Collaborated with businesses, charities, churches, healthcare providers and more in last 2 positions.
Work Preference
Work Type
Full TimeWork Location
RemoteOn-SiteImportant To Me
Career advancementWork-life balanceCompany CultureTimeline
Community Sales Director
Whispering Chase Independent Living
06.2024 - Current
Sales Director
Primrose Retirement Community of Cheyenne
05.2022 - 05.2024
Member Services Lead
Sam’s Club
04.2020 - 04.2022
Territory Manager
Premium Retail – Walmart PSP Program
01.2018 - 02.2020
Field Coordinator
Premium Retail
09.2017 - 12.2017
Regional Field Leader
Premium Retail - Walgreens Simplify Project
06.2017 - 09.2017
Merchandiser and Consumer Researcher
Independent Contractor, multiple companies
02.2005 - 09.2017
Regional Zone Leader, Supervisor
Premium Retail – Best Buy
02.2005 - 02.2015
Recruiter
Premium Retail
02.2005 - 02.2015
Zone Leader
Premium Retail
02.2005 - 02.2015
Customer Service Agent
Working Solutions
02.2005 - 02.2015
Senior Account Executive
Qwest Communications
07.2002 - 02.2005
Senior Account Executive
Time Warner Telecom
05.2001 - 07.2002
Senior Account Executive
SBC Telecom
06.2000 - 04.2001
Account Executive
Metronet Telemanagement
01.1999 - 05.2000
Sales Representative
Liquid Engineering Corporation
01.1995 - 01.1998
Activity Director
Western Manor Nursing Home
01.1994 - 01.1995
Activity Director
Westview Health Care Center
01.1991 - 01.1994
University of Wyoming
Bachelor of Science from Recreation And Park Administration
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