Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christine Bacci

DeLand

Summary


Experienced with handling cash transactions and providing excellent customer service. Utilizes effective communication to ensure customer satisfaction and resolve issues promptly. Track record of maintaining accuracy and efficiency in fast-paced environment.

Overview

19
19
years of professional experience

Work History

Shift Manager

McDonald's/JQuint LLC
07.2018 - 12.2023
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Oversaw food preparation and monitored safety protocols.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

Store Associate

Sunoco Gas Station
05.2010 - 02.2014
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Handled cash register operations accurately, balancing drawers at the end of each shift.
  • Processed transactions quickly to minimize wait times, improving overall customer satisfaction.

Customer Service Representative

Philadelphia Parking Violation Branch
09.2004 - 05.2007
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Maintained detailed records of customer interactions and transactions, ensuring accurate documentation and follow-up.
  • Responded to customer requests for products, services, and company information.

Education

Customer And Business Services - General Studies of Business Operations

Orleans Technical Institute
Philadelphia, PA
06-2001

Skills

  • Workplace safety
  • Accurate money handling
  • Opening and closing procedures
  • Punctual and reliable

Timeline

Shift Manager

McDonald's/JQuint LLC
07.2018 - 12.2023

Store Associate

Sunoco Gas Station
05.2010 - 02.2014

Customer Service Representative

Philadelphia Parking Violation Branch
09.2004 - 05.2007

Customer And Business Services - General Studies of Business Operations

Orleans Technical Institute

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