Christine Booker
Maricopa,AZ
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
7
7
years of professional experience
Work History
Delivery Driver
Amazon
Gilbert, AZ
07.2023 - 12.2024
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Reservations Agent
Best Western Hotels & Resorts
Phoenix, AZ
08.2021 - 06.2023
- Assisted customers with reservations and cancellations in accordance with hotel policies.
- Explained cancellation policies clearly to customers prior to booking.
- Relayed information on availability, pricing and discounts to customers.
- Maintained confidentiality of customer information in compliance with privacy regulations.
Front Desk/Childcare Provider
Youfit Health Clubs
Gilbert , AZ
02.2018 - 03.2020
- Welcomed members and visitors to gym and provided accurate information concerning available programs and activities.
- Handled financial transactions, including membership sales, renewals, and POS purchases.
- Managed front desk operations including scheduling appointments, answering calls.
- Helped maintain a clean, organized, and safe environment for the children to play in.
- Observed and monitored children's play activities.
- Played games with the kids that encouraged physical activity and learning through fun activities.
In-Home Nanny
Independant
Chandler , AZ
09.2017 - 02.2018
- Cared for infants by changing diapers, preparing bottles, monitoring sleep patterns, and providing emotional support.
- Communicated regularly with parents about their child's day-to-day experiences and developmental milestones achieved.
- Followed routines to foster stability and structure in children's lives during parental absences.
Education
High School Diploma -
Fort Worth Can Academy
Fort Worth, TX06-2015
Skills
- Customer service
- Patience and tact
- Complaint resolution
- Inbound and outbound calling
- Call center experience
- Adaptability and flexibility
Timeline
Delivery Driver
Amazon
07.2023 - 12.2024
Reservations Agent
Best Western Hotels & Resorts
08.2021 - 06.2023
Front Desk/Childcare Provider
Youfit Health Clubs
02.2018 - 03.2020
In-Home Nanny
Independant
09.2017 - 02.2018
High School Diploma -
Fort Worth Can Academy