Christine Brazil
Hobart,United States
Summary
Confident Training Manager with demonstrated planning, organizational and leadership abilities focused on 911 telecommunications. Highly effective at educating people at all different skill levels. Seeking movement and development.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Training Manager
Lake County Emergency Communications
12.2021 - Current
- Organized and created training manuals and other educational materials for a two phase training program.
- Worked with shift supervisors to better align current training program.
- Created efficient cross-training program to better suit our agency's needs.
- Tracks and records monthly training for large consolidated 911 center.
- Assists in conflict resolution between CTO's, trainees and supervisors.
911 Dispatch Supervisor
Lake County Emergency Communications
11.2014 - 12.2021
- Worked flexible hours; night, weekend, and holiday shifts.
- Agency Scheduler.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Assisted in conflict resolution on regular basis including documentation of discipline and accommodations.
- Effectively communicated with management staff regarding necessary day to day issues and needs.
Education
General Studies
Indiana University Northwest
Gary, INGeneral Studies
Ivy Tech Community College of Indiana
ValparaisoSkills
- Team Direction
- Public Speaking
- Course Development
- Classroom Instruction
- Written and Oral Communications
- Time Management
- New Employee Training
- Leadership Training
Certification
- Registered Public-Safety Leader (RPL), APCO, International - Obtained Jan 2021
- Certified Public-Safety Executive, APCO International - Obtained July 2021
- Certified Center Manager Certification Program (CMCP), NENA, Obtained May 2022
- ETC-I Instructor, International Academy of Emergency Dispatch (IAED), Obtained May 2021
- Internship on the Critical Incident Stress Debriefing writing team (CISD), APCO International, 2020-2021
Timeline
Training Manager
Lake County Emergency Communications
12.2021 - Current
911 Dispatch Supervisor
Lake County Emergency Communications
11.2014 - 12.2021
General Studies
Indiana University Northwest
General Studies
Ivy Tech Community College of Indiana
Similar Profiles
Samantha (Heidi) BellSamantha (Heidi) Bell
911 Emergency Dispatcher at Salt Lake Valley Emergency Communications Center911 Emergency Dispatcher at Salt Lake Valley Emergency Communications Center
Robbie StameyRobbie Stamey
911 Telecommunicator II at Iredell County Emergency Communications911 Telecommunicator II at Iredell County Emergency Communications
Courtney BaranowskiCourtney Baranowski
911 Public Safety Telecommunicator/Supervisor at Hutchinson Reno County Emergency Communications911 Public Safety Telecommunicator/Supervisor at Hutchinson Reno County Emergency Communications
Austin FeterickAustin Feterick
Mechanical Electrical Systems Engineer at United States Steel CorporationMechanical Electrical Systems Engineer at United States Steel Corporation
ASHLEY LYNCHASHLEY LYNCH
Chief Operations Officer at A.S.DesignChief Operations Officer at A.S.Design