Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christine Burns

Kennett Square,PA

Summary

Proven expertise in insurance products, service and customer needs. Familiar with analyzing documentation, liaising between parties and handling both routine and complex issues each day. Identifies and resolves concerns while promoting new products and meeting sales objectives.

Overview

15
15
years of professional experience

Work History

Insurance Specialist

State Farm
Chadds Ford, PA
09.2020 - 08.2024
  • Developed and implemented strategies for reducing risk exposures and maximizing profitability.
  • Assisted in the development of new products, services, and procedures to meet customer needs.
  • Provided guidance to customers regarding available insurance plans and their benefits and limitations.
  • Responded promptly to customer inquiries about their policies and provided timely updates as needed.
  • Participated in training programs designed to enhance knowledge base in areas such as underwriting, sales, product development.
  • Resolved routine and complex issues by performing detailed research.

Administrative Manager

Enlightened Services, LLC
West Chester , PA
01.2018 - 09.2020
  • Developed and implemented administrative procedures to maximize efficiency.
  • Created and maintained filing systems for employee records, financial reports, and other documents.
  • Prepared regular progress reports to track budget expenditures, workflow, and performance metrics.
  • Oversaw the maintenance of office equipment, supplies, and facilities.
  • Interpreted company policies and procedures for employees at all levels of the organization.

Sales & Design Consultant

Weinstein Supply
Collingswood, NJ
11.2009 - 01.2018
  • Developed and presented customized interior design concepts to clients based on their individual style preferences.
  • Conducted in-home consultations with clients to discuss project scope, budget, and timeline expectations.
  • Collaborated with other members of the design team including contractors, architects and vendors.
  • Communicated regularly with vendors to ensure timely delivery of products ordered by customers.

Education

Some College (No Degree) -

Camden County College
Blackwood, NJ

Skills

  • Regulatory compliance understanding
  • Account management expertise
  • Financial Planning
  • Account Management
  • Life Insurance
  • Upselling
  • New Client Acquisition

Timeline

Insurance Specialist

State Farm
09.2020 - 08.2024

Administrative Manager

Enlightened Services, LLC
01.2018 - 09.2020

Sales & Design Consultant

Weinstein Supply
11.2009 - 01.2018

Some College (No Degree) -

Camden County College

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Christine Burns