Christine Carey
Hellertown,PA
Summary
Versatile administrative professional with over eight years of diverse business experience
ready to share talent and knowledge with an organization that values hard work,
dedication, and results. Staff & Service Coordination: Proven track record of skillfully coordinating staff schedules, travel
arrangements, and service performance as well as patient appointments. Solid experience in dealing
with managed care, government payers, third party vendors, and workers’ compensation.
Accounts Payable & Billing Support: Recent recipient of Associate of Science in Medical Billing and
Coding in addition to real-world, hands-on experience with entering data, managing billing cycles,
invoicing, issuing purchase orders, and interacting with vendors and insurance providers.
Administrative Assistance: Proficient in a wide range of office services, including correspondence
management, maintaining spreadsheets, responding to customer inquiries, distributing mail, and
answering heavy phone traffic. Educated in numerous insurance systems and HIPAA guidelines.
Key Strengths: Uniquely gifted in building productive, trusting relationships with physicians,
colleagues, and patients. Talent for quickly learning new information, procedures, and technical
details. Exceptionally well organized and able to effectively multitask
Authorized to work in the US for any employer
Overview
19
19
years of professional experience
Work History
Administrative Assistant
Certified Testing Laboratories
Bethlehem, PA
05.2025 - 12.2025
- Facilitated coordination of office operations to support seamless workflow and improve productivity.
- Facilitated effective communication by managing telephone inquiries and ensuring seamless transfer to relevant management personnel.
- Designed and sustained organized filing systems to facilitate seamless access to documents.
- Collaborated in the preparation of reports to support data-driven decision-making.
Administrative Secretary
Joe Kolesnik Stone & Stucco
Hellertown, PA
03.2007 - 08.2018
- Performed a wide assortment of office services, including scheduling appointments, responding to requirements stemming from making Excel and Word spread sheets for billing and proposing jobs, distributing mail, and managing correspondence while ensuring strict compliance with OSHA guidelines with contracting jobs
- Tax preparation and record keeping to include banking and payroll.
Revenue Cycle Specialist
Lehigh Valley Health Network
Allentown, PA
04.2016 - 06.2018
- Coordinated staff performance regarding charge capture, coding, charge entry, insurance follow-up, reimbursement analysis, and similar financial functions
- Gave special attention to supporting patient business services as well as conducting insurance verifications and authorizations
- Promptly reduced aging accounts and executed necessary write-offs
- Ensured timely filing of claims to insurance payers
- Significant Contributions:
- Excelled at consistently keying at least 800 bills into the system daily
- Sustained the major KPI of holding aging accounts below 40% of revenue by closely monitoring the billing cycle
- Scored an impressive 93% on the revenue cycle exam.
Customer Service Representative - Call
Aetna Inc
Allentown, PA
09.2007 - 06.2015
- Assisted more than 200 customers per day by answering a diverse array of phone inquiries to provide information regarding benefits, pricing procedures, and similar concerns
- Ensure correct application of procedures, troubleshot issues, and attained optimal customer satisfaction by reviewing anesthesia billing, claims appeals, and clinical policy guidelines
- Educated providers regarding self-service options
- Significant Contributions:
- Ranked among the team leaders for call quantity, averaging 99.28% while completing 100% of health platform training within challenging deadlines
- Consistently met demanding metrics for average handle time for calls
- Acquired a great deal of medical knowledge that proved very useful later in healthcare career
- Did work for home 5 years of employment
Education
Associate of Science - Medical Billing and Coding in Medical
Ultimate Medical Academy
Clearwater, FL2016
Diploma - Medical
Ultimate Medical Academy
Clearwater, FL2015
Skills
- Microsoft Office (10 years)
- MS OFFICE (10 years)
- Microsoft Word
- Time management
- Cash handling
- Customer service (10 years)
- Sales
- Account management
- Manufacturing
- Analysis skills
- HIPAA
- Medical coding
- Epic
- Stucco
- Microsoft Outlook
- CPT Coding
- Medical Billing
- Communication skills
- Debits & credits
- Negotiation
- Accounts receivable
- Payroll
- Tax experience
- Cash register
- Pricing
- Help desk
- Forklift
- Microsoft Excel
- Computer skills
- Dental terminology
- Insurance sales
- Salesforce
- Lean Six Sigma
- SAP
- Zendesk
- Oracle
- Clerical experience
- HRIS
- Human resources
- Awards
- Deans list
- March 2015
- All college courses were high honors 40
- Certifications and Licenses
- TECHNICAL SKILLS
- Microsoft Office Suite
- Acumen
- Advanced MD
Interests
Property & Casualty License
Additional Information
Key Strengths: , Uniquely gifted in building productive, trusting relationships with physicians,
colleagues, and patients Talent for quickly learning new information, procedures, and technical
details Exceptionally well organized and able to effectively multitask
Timeline
Administrative Assistant
Certified Testing Laboratories
05.2025 - 12.2025
Revenue Cycle Specialist
Lehigh Valley Health Network
04.2016 - 06.2018
Customer Service Representative - Call
Aetna Inc
09.2007 - 06.2015
Administrative Secretary
Joe Kolesnik Stone & Stucco
03.2007 - 08.2018
Associate of Science - Medical Billing and Coding in Medical
Ultimate Medical Academy
Diploma - Medical
Ultimate Medical Academy