Christine Charles
Rockaway Park
Summary
Dedicated Billing Coordinator with over 10 years of experience in healthcare billing. Skilled in claims processing, HIPAA compliance, and team collaboration, driving timely submissions and enhancing patient satisfaction through effective account management.
Overview
30
30
years of professional experience
Work History
Billing Coordinator
NYU Langone Perlmutter Cancer Center-4th Avenue Oncology
Brooklyn, NY
09.2015 - Current
- Coordinated communication between healthcare providers and insurance companies to resolve discrepancies.
- Managed billing cycle processes to ensure timely and accurate claim submissions.
- Managed patient accounts, resolving discrepancies to enhance satisfaction and streamline workflows.
- Collaborated with clinical staff to gather necessary documentation for accurate billing submissions.
- Answered telephone and in person inquiries with friendly demeanor and full knowledge of billing department processes.
Medical Billing Manager
Hematology and Medical Oncology, P.C.
Brooklyn, NY
10.2004 - 09.2015
- Supervised billing team, ensuring compliance with healthcare regulations and industry standards.
- Responsible for all medical billing including chemotherapy regimens as well as accounts receivable for all insurance companies.
- Completed all updates in order to keep practice compliant with CMS and Medicare changes.
- Collaborated with clinical teams to resolve billing discrepancies, improving patient satisfaction and payment timelines.
- Reviewed billing problems, researched issues, and resolved concerns.
- Worked with customers to develop payment plans and bring accounts current.
Supervising Investigative Analyst
NYC District Attorney's Office-Homicide Investigations Unit
New York, NY
01.1996 - 09.2002
- Supervised team of analysts in a highly specialized unit of the DA's Office.
- Assisted Detectives and Attorneys on cases involving violent drug organizations. Assigned to cases from investigation to trial.
- Responsible for the production of witnesses and defendants from the Department of Corrections. Assisted civilian witnesses in relocation.
- Organized and prepared cases for Grand Jury presentation.
- Organized all evidence and supporting documentation to successfully prosecute multiple defendant cases.
- Collaborated with law enforcement agencies to gather evidence and witness statements efficiently.
Education
High School Diploma -
Bishop Kearney
Brooklyn, NYCertificate - Audio Engineering And Production
Institute of Audio Research
New York, NYSkills
- Billing software
- Proficiency with EPIC
- Customer service
- Insurance verification
- Claims processing
- Claim submission
- Accounts receivable management
- Billing systems and software
- HIPAA compliance
- Patient account management
- Multitasking and organization
- Attention to detail
- Team collaboration
Timeline
Billing Coordinator
NYU Langone Perlmutter Cancer Center-4th Avenue Oncology
09.2015 - Current
Medical Billing Manager
Hematology and Medical Oncology, P.C.
10.2004 - 09.2015
Supervising Investigative Analyst
NYC District Attorney's Office-Homicide Investigations Unit
01.1996 - 09.2002
High School Diploma -
Bishop Kearney
Certificate - Audio Engineering And Production
Institute of Audio Research