Kazandra Barletti
Croydon,PA
Summary
Adept at leveraging expertise in billing systems and software, honed at Swift Claim, I excel in audit support and customer service. Demonstrated success in enhancing billing accuracy and efficiency, I've streamlined processes and improved departmental productivity by over 30%, showcasing my precision and proactive problem-solving skills.
Professional billing professional with strong expertise in financial operations and invoice management. Adept at ensuring timely and accurate billing processes, utilizing skills in account reconciliation, data entry, and customer service to drive efficiency. Known for collaborative team spirit and adaptability in dynamic environments. Highly reliable and results-focused, consistently meeting organizational goals and enhancing overall workflow.
Overview
12
12
years of professional experience
Work History
Billing Coordinator
Swift Claim
04.2024 - Current
- Answered telephone and in person inquiries with friendly demeanor and full knowledge of billing department processes.
- Researched and resolved billing discrepancies to enable accurate billing.
- Handled account payments and provided information regarding outstanding balances.
- Utilized various software programs to process customer payments.
- Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Completed appeals of denied claims on patient bills.
- Streamlined workflow for faster invoice processing, improving overall efficiency in the department.
- Developed customized billing reports for internal stakeholders, supporting informed decision-making processes.
- Worked with multiple departments to check proper billing information.
- Audited and corrected billing and posting documents for accuracy.
- Processed payment via telephone and in person with focus on accuracy and efficiency.
- Used data entry skills to accurately document and input statements.
Doctor's Office Assistant
Capital Health Hopewell
02.2021 - 04.2022
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Maintained patient confidence and protected operations by keeping information confidential and following HIPAA guidelines.
- Registered new patients in electronic medical record prior to scheduling appointments.
- Facilitated patient clinic by greeting and rooming patients.
- Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
- Prepared patient charts by gathering and organizing medical records ahead of appointments.
- Updated patient information and insurance details for accurate electronic medical records.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Registered patients and completed associated paperwork for accurate records.
- Reconciled daily payments received and prepared deposits for smooth office finances.
- Provided prompt, polite and professional in-person and telephone customer service.
- Received, recorded and filed medical payments by check, cash, and credit card.
Unit Secretary
Anjer Trailer & Truck Body Sls
01.2013 - 04.2018
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Managed incoming calls and directed to appropriate department.
- Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
- Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
- Contributed to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally.
- Performed various administrative tasks by filing, copying and faxing documents.
CNA Supervisor
Blessed Sacrament Nursing Home
01.2016 - 01.2018
- Maintained high standards of care by ensuring compliance with state and federal regulations.
- Promoted a positive work environment by fostering open communication among staff members.
- Implemented ongoing professional development opportunities for CNA staff, leading to improved skills and knowledge.
- Managed scheduling, training, and supervision of CNA staff for efficient shift coverage.
- Enhanced staff performance through regular evaluations, coaching, and constructive feedback.
- Participated in regular meetings with upper management to discuss staffing issues, policy updates, and budgetary concerns.
- Created a supportive atmosphere for patients by addressing concerns promptly and compassionately.
- Ensured quality patient care by regularly reviewing documentation and updating medical records accordingly.
- Improved patient care by implementing new protocols and procedures for CNA team members.
Education
High School Diploma -
Bucks County Technical High School
Fairless Hills, PA06-2016
Skills
- Audit support
- Deadline oriented
- File management
- Data entry proficiency
- Accuracy and precision
- Dispute resolution
- Document review
- Invoice processing
- Document analysis
- Invoicing expertise
- Due diligence
- Research
- Proficiency with [billing software]
- Billing software
- Payroll liability and deductions
- Payments experience
- Customer service
- Insurance verification
- Claim submission
- Claims processing
- Accounts receivable management
- Research and due diligence
- Account reconciliation
- Contract preparation
- Regulatory compliance
- Billing systems and software
Timeline
Billing Coordinator
Swift Claim
04.2024 - Current
Doctor's Office Assistant
Capital Health Hopewell
02.2021 - 04.2022
CNA Supervisor
Blessed Sacrament Nursing Home
01.2016 - 01.2018
Unit Secretary
Anjer Trailer & Truck Body Sls
01.2013 - 04.2018
High School Diploma -
Bucks County Technical High School
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