Summary
Overview
Work History
Education
Skills
Reference
Timeline
GeneralManager

Christine C Penton

Morse,LA

Summary

Well-trained Assistant Restaurant Manager promoting 33 years of expertise in food and beverage industry. Passionate leader with know-how to develop positive working environment and improved employee retention. Great customer service and conflict resolution skills.

Overview

29
29
years of professional experience

Work History

Shift Manager

Burger King
Jennings , La
  • Excelled in every store position and regularly backed up front-line staff.
  • Trained and mentored new employees to maximize team performance.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Kept employees operating productively and working on task to meet business and customer needs.

Personal Shopper

Walmart
02.2022 - Current
  • Consistently met deadlines and quality goals for accuracy and timeliness.

Assistant Manager

Burger King
03.1996 - 01.2022
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Created employee schedules to align coverage with forecasted demands.

Shift Coordinator

Burger King
Crowley , La
08.1990 - 07.1992
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Verified quality of all work performed to meet demanding targets.
  • Delegated tasks to team members and assessed compliance.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Monitored food preparation, production and plating for quality control.

Education

High School Diploma -

Midland High School
Midland, La
01.1987

Skills

  • Loss Prevention Monitoring
  • Bank Deposits
  • Cash Counting
  • Safe Equipment Handling
  • Daily Logs
  • Guest Satisfaction
  • Standard Operating Procedures Understanding
  • Inventory Control Procedures
  • Customer Service

Reference

Rashad Wiltz 337-936-0904 Former Burger King General Manager

Brian Presley 337-368-3650 Former Burger King General Manager

Shelton Kelly 337-275-0045 Friend

Timeline

Personal Shopper

Walmart
02.2022 - Current

Assistant Manager

Burger King
03.1996 - 01.2022

Shift Coordinator

Burger King
08.1990 - 07.1992

High School Diploma -

Midland High School

Shift Manager

Burger King

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Christine C Penton