Christine Croft
San Diego,CA
Summary
My goal is to obtain a position as a Wealth Management Client Associate which my demonstrated professional knowledge, skills, enthusiasm, and ability will be used to enhance production and profitability for the organization while utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Proven track record of providing financial services to clients while managing complex loan transactions. Possesses deep understanding of credit analysis, loan origination and closing. Offers great time management and task prioritization skills.
Overview
25
25
years of professional experience
Work History
Senior Mortgage Loan Officer
USA Financial Consultants
12.2019 - Current
- Top Performer in home loan origination sales and loan closings for new and existing clients four years consistently
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Managed time efficiently in order to complete all tasks within deadlines
- Worked flexible hours across night, weekend, and holiday shifts
- Demonstrated respect, friendliness and willingness to help wherever needed
- Excellent communication skills, both verbal and written
- Self-motivated, with a strong sense of personal responsibility
- Collaborated with underwriting team to expedite loan processing times and ensure timely closings for clients.
Sr. Loan Officer
Movement Mortgage - Keller William's Joint Venture
03.2017 - 12.2019
- Home loan origination sales for new and existing clients
- Collaborated with underwriting team to expedite loan processing times and ensure timely closings for clients
- Cultivated referral network with real estate agents, builders, and other professionals to generate new business leads
- Increased mortgage revenue by developing targeted marketing campaigns aimed at specific customer segments.
Sr. Loan Officer
JP Morgan Chase
01.2007 - 05.2012
- Home loan origination sales for new and existing clients
- Developed strong relationships with borrowers, resulting in high levels of customer satisfaction and repeat business
- Originated, reviewed, processed, closed, and administered customer loan proposals
- Reviewed and edited loan agreements to promote efficiency and accuracy
- Negotiated favorable terms from lenders on behalf of clients, securing optimal financing options for their needs
- Successfully managed high-volume pipeline of loans, consistently meeting or exceeding monthly sales targets
- Explained very technical financial information to applicants in easy to understand language.
Private Banking Relationship Manager
Wells Fargo Bank
02.1999 - 02.2007
- Conducted detailed financial analyses to identify growth opportunities within clients' investment portfolios
- Improved customer retention rates through exceptional relationship management skills and targeted marketing efforts
- Exceeded sales targets consistently by identifying prospects, cultivating relationships, and closing deals effectively
- Managed high-net-worth clients' portfolios, optimizing investment strategies for maximized returns
- Enhanced client satisfaction by providing personalized banking services and financial advice tailored to individual needs
- Developed new business opportunities by networking at industry events and leveraging existing client relationships for referrals
- Presidents Club Member
- Recognized as a top 10% performer for within my peer group and organization.
Education
High School Diploma -
Clairemont High School
San Diego, CASkills
- Twenty-five years of knowledge and experience in retail banking, relationship management, mortgage origination and sales I have demonstrated success using relationship-oriented approach to selling and offering outstanding knowledge and superior customer service skills
- Abel to analyze all types of various financial documentation for all types of client's needs Excellent written and verbal communications skills at all levels, with sound business ability and accountability Team player on all levels
- Credit Analysis Proficiency
- Cross-Selling Aptitude
- Proficient in Windows, MS Office/Word/Excel/Internet Explore
Custom
MLO - NMLS - Real Estate License since 2000
Timeline
Senior Mortgage Loan Officer
USA Financial Consultants
12.2019 - Current
Sr. Loan Officer
Movement Mortgage - Keller William's Joint Venture
03.2017 - 12.2019
Sr. Loan Officer
JP Morgan Chase
01.2007 - 05.2012
Private Banking Relationship Manager
Wells Fargo Bank
02.1999 - 02.2007
High School Diploma -
Clairemont High School