Christine Danio
Albuquerque
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Customer-oriented general manager with several years of experience focused on increasing production and minimizing downtime. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen.
Service-oriented professional focused on delivering exceptional customer experiences to drive consistent revenue growth. Coordinates resources to meet expected business and customer demands. Sales expert, organized decision-maker and strategic planner with top-notch interpersonal and communication skills.
Overview
3
3
years of professional experience
2006
2006
years of post-secondary education
1
1
Certification
Work History
General Manager
Hotdog on a stick
Albuquerque
04.2024 - Current
- Oversaw daily operations to ensure efficient service and customer satisfaction.
- Managed staff schedules to optimize labor and meet peak demand times.
- Trained new employees on food safety standards and customer service protocols.
- Implemented inventory control procedures to maintain stock levels and reduce waste.
- Developed promotional strategies to enhance brand visibility and attract customers.
- Conducted regular staff meetings to communicate goals and improve team performance.
- Ensured compliance with health regulations and maintained cleanliness in the work area.
- Coordinated with suppliers to ensure timely delivery of quality ingredients and supplies.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Created schedules and monitored payroll to remain within budget.
- Trained employees on duties, policies and procedures.
Cashier
Murphy USA
Rio Rancho
06.2023 - 07.2024
- Processed customer transactions efficiently and accurately.
- Managed cash register and maintained balanced cash drawer.
- Provided excellent customer service to enhance shopping experience.
- Handled customer inquiries and resolved issues promptly.
- Assisted with product stocking and inventory management.
- Maintained cleanliness and organization of checkout area.
Shift lead
CVS Pharmacy
Hartford
10.2022 - 06.2023
- Supervised daily operations and ensured smooth workflow among team members.
- Trained new employees on pharmacy procedures and customer service standards.
- Managed inventory levels and coordinated restocking of essential products.
- Implemented safety protocols to maintain a clean and organized workspace.
- Resolved customer complaints efficiently, enhancing overall satisfaction levels.
- Monitored cash register operations and handled financial transactions accurately.
- Assisted in the training of new employees.
Education
Certified Nurses Aide CNA - Cna Program
Mancos Community College
Mancos, CO 10.2007 - 10.2007
Rocinante
Farmington , NMSkills
- Inventory management
- Budgeting
- Staff training
- Operational oversight
- Compliance enforcement
- Customer relationship management
- Sales strategy development
- Supply chain coordination
- Performance evaluation
- Team leadership
- Problem solving
- Effective communication
- Time management
- Decision making
- Staff management
- Conflict resolution
Languages
English
Professional
Certification
Servsafe management certification
Timeline
General Manager
Hotdog on a stick
04.2024 - Current
Cashier
Murphy USA
06.2023 - 07.2024
Shift lead
CVS Pharmacy
10.2022 - 06.2023
Certified Nurses Aide CNA - Cna Program
Mancos Community College
10.2007 - 10.2007
Rocinante