Versatile and results-driven professional with experience at Style Encore and BrookBeam Dental, excelling in customer service and problem-solving. Demonstrated ability to enhance patient satisfaction and streamline financial processes. Skilled in multitasking and teamwork, significantly improving operational efficiency.
Overview
2
2
years of professional experience
Work History
Sales Associate
Style Encore
15 Park Ave, Clifton Park, NY 12065
04.2023 - 01.2025
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Dental Assistant
BrookBeam Dental
Altamont, NY
10.2024 - 11.2024
leaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
Documented patient dental health information, medical history, and vital signs for future reference.
Dental Insurance Coordinator
1st Advantage Dental
381 Church St., Saratoga Springs, NY, 12866
09.2022 - 03.2023
Negotiated pre-authorizations for necessary dental procedures, securing coverage for vital treatments otherwise not covered.
Supported patients throughout the treatment process by answering questions about their financial responsibility concerning deductibles, copayments, or coinsurance amounts.
Assisted patients in understanding their dental insurance benefits, coverage limits, and out-of-pocket expenses.
Served as a liaison between patients, dental providers, and insurance companies to resolve any discrepancies or misunderstandings regarding coverage or billing issues.
Educated dental team members on insurance policies and procedures to promote a cohesive office environment focused on quality patient care.