Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christine Fontana

Lithia

Summary

Detail-oriented healthcare professional with over 10 years of experience in clinical research, medical billing, and patient services. Skilled in data management, regulatory compliance, and cross-functional collaboration. Strong knowledge of medical terminology, healthcare systems, and clinical protocols.

Overview

15
15
years of professional experience

Work History

Research Study Assistant I

Memorial Sloan Kettering Cancer Center
Rockville Centre
03.2015 - 07.2016
  • Supported 200+ research protocols and tracked 70+ patients through treatment and follow-up.
  • Recruited, enrolled, and maintained study participants in compliance with institutional and federal guidelines.
  • Processed and shipped biological specimens per safety and regulatory standards.
  • Collaborated with investigators to analyze data and prepare sponsor reports.
  • Rockville Centre, NY

Charge Capture QA Coordinator

Memorial Sloan Kettering Cancer Center
Rockville Centre
07.2004 - 03.2015
  • Reviewed and coded 250+ medical bills daily across multiple regional sites.
  • Ensured accuracy and compliance with CPT/ICD-10 coding and institutional standards.
  • Investigated billing discrepancies and improved process efficiency through reporting and team collaboration.
  • Rockville Centre, NY

Client Service Representative

Memorial Sloan Kettering Cancer Center
Rockville Centre
08.2001 - 07.2004
  • Scheduled appointments, pre-certified procedures, and supported patient intake operations.
  • Maintained patient records and coordinated communication across clinical teams to enhance care delivery.
  • Rockville Centre, NY

Education

B.B.A. - Information Technology

Briarcliffe College

Medical Coding Specialist Certificate -

Molloy College

Skills

  • Skills: Patient Scheduling & Coordination, EHR/EMR Systems, Insurance Verification & Pre-Certifications, HIPAA Compliance, Medical Terminology, High-Volume Call Handling, Patient Intake, Multitasking, Attention to Detail, Microsoft Office, Team Collaboration

Timeline

Research Study Assistant I

Memorial Sloan Kettering Cancer Center
03.2015 - 07.2016

Charge Capture QA Coordinator

Memorial Sloan Kettering Cancer Center
07.2004 - 03.2015

Client Service Representative

Memorial Sloan Kettering Cancer Center
08.2001 - 07.2004

B.B.A. - Information Technology

Briarcliffe College

Medical Coding Specialist Certificate -

Molloy College
Christine Fontana