Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Christine Guerra

Wilmette,IL

Summary

Dynamic Benefits Counselor with a proven track record at One Digital, excelling in educating employees on comprehensive benefit options. Skilled in managing and training agents, I consistently generated over $300,000 annually while fostering strong client relationships. My excellent communication abilities and expertise in benefits education drive impactful results in competitive environments.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Benefits Counselor

One Digital
09.2022 - Current
  • Effectively discussed knowledgeable advice to employees regarding benefit options including: medical, dental, vision, accident, hospital, critical illness, life insurance, short term disability and legal services.
  • Provided superior customer service to clients consistently by determining eligibility, answering questions, dispensing benefits education and completing enrollments at various companies.
  • Answered questions and built interest with friendly and knowledgeable support.
  • Consistently generated over $300,000 annually in personal production on behalf of the companies represented.
  • Resolved issues and inquiries from plan participants regarding health, life, FSA/ HSA and supplemental benefits options as well as deductions through telephonic and in-person interactions.

Benefits Consultant

Federal Employee Association
03.2021 - Current
  • Advised federal employees on payroll deduction products and enhanced benefits packages to maintain competitive offerings and provide benefit eduction.
  • Grew book of business by 30 percent through establishing and maintaining positive client relationships.
  • Facilitated increased revenue by educating existing clients on additional services and products such as annuities, short term disability and supplemental products not offered with their current benefit packages.
  • Managed and trained other insurance agents to provide excellent benefit education to federal employees.

Insurance Broker

Financial Education Alliance
08.2017 - Current
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
  • Calculated quotes and educated potential clients on insurance options.
  • Met with prospective customers and business owners in homes, businesses, and other settings.
  • Mentored 24 entry-level brokers.
  • Determined client needs and financial situations by listening and scheduling fact-finding appointments.

Education

Bachelor of Arts - Political Science And Philosophy

Southern Illinois University, Carbondale
Carbondale, IL
06-2007

Skills

  • Educating employees and businesses
  • Managing and training insurance agents
  • Explaining benefits effectively
  • Excellent communication skills
  • Benefits fairs and events

Certification

  • Licensed in CA, NY, AL, OH, IN, IA, ID, GA, FL

Timeline

Benefits Counselor

One Digital
09.2022 - Current

Benefits Consultant

Federal Employee Association
03.2021 - Current

Insurance Broker

Financial Education Alliance
08.2017 - Current

Bachelor of Arts - Political Science And Philosophy

Southern Illinois University, Carbondale

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